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  1. #721
    Join Date
    Jul 2012
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    Default Re: User tracking mod

    Yeah, realized after posting that suggestion that the line requested to be changed actually is there because of previous installs may not have put the configuration options under the configuration menu dropdown and instead are reflected in the older tools->User Tracking config area.

    So, it more seems like it needs to be identified if the installer file(s) are even getting accessed.

    What if any error logs are being generated?

    Again, in the includes/init_includes/init_user_tracking.php file, please add the following somewhere after the opening <?php and not within a commented out portion of text, try entering:
    Code:
    trigger_error('in this file', E_USER_WARNING);
    Access one admin related page, then remove that line of code from the file. Check your logs directory to see if the file is loading. If it is, then in a way, want to place that line of code in different locations of the file (could do so all at once), and again access the admin by one page change, review the logs to see where in the code processing "stopped".
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  2. #722
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    Default Re: User tracking mod

    Another question: what files do you have in admin/includes/auto_loaders and when looking in each of those, what is the number within each of the square parentheses? It may be that the one for the user_tracking_install file needs to be a smaller number suggested to be no less that 180. (instead of 999)
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  3. #723
    Join Date
    Aug 2012
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    Default Re: User tracking mod

    Thanks for your help, none of your solutions worked, what I did it since i was coming from a really old version I downloaded one version in between then upgraded to that one and then to the latest, it seems like it worked but here:
    Click image for larger version. 

Name:	F22eFuo.png 
Views:	30 
Size:	4.9 KB 
ID:	17000
    Am i supposed to see the cart data?

    Also i still get this message:
    Click image for larger version. 

Name:	bzE6lMn.jpg 
Views:	39 
Size:	3.3 KB 
ID:	17001
    Last edited by ShopVille; 24 Mar 2017 at 04:42 PM.

  4. #724
    Join Date
    Aug 2012
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    Default Re: User tracking mod

    Quote Originally Posted by ShopVille View Post
    Thanks for your help, none of your solutions worked, what I did it since i was coming from a really old version I downloaded one version in between then upgraded to that one and then to the latest, it seems like it worked but here:
    Click image for larger version. 

Name:	F22eFuo.png 
Views:	30 
Size:	4.9 KB 
ID:	17000
    Am i supposed to see the cart data?

    Also i still get this message:
    Click image for larger version. 

Name:	bzE6lMn.jpg 
Views:	39 
Size:	3.3 KB 
ID:	17001
    Also, when clicking [view session] it shows a grey bar and does not expand the session

  5. #725
    Join Date
    Jul 2012
    Posts
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    17

    Default Re: User tracking mod

    Quote Originally Posted by ShopVille View Post
    Thanks for your help, none of your solutions worked, what I did it since i was coming from a really old version I downloaded one version in between then upgraded to that one and then to the latest, it seems like it worked but here:
    Click image for larger version. 

Name:	F22eFuo.png 
Views:	30 
Size:	4.9 KB 
ID:	17000
    Am i supposed to see the cart data?

    Also i still get this message:
    Click image for larger version. 

Name:	bzE6lMn.jpg 
Views:	39 
Size:	3.3 KB 
ID:	17001
    For some reason the second attachment doesn't appear to be "visible" for viewing, but is included in the above quoted text. I'm hoping that it will appear in this response. So until that is made clear, I can't respond.

    In relation to the first image about the "shopping cart", what you are seeing is that when tracking admin action using User Tracking, there is no cart really associated, but there is still at least some level of information about the individual. In this case, instead of leaving the field blank, the concept considered was to identify what "authority" the individual being tracked while logged into the admin panel had. That is the information that you are seeing/describe.
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  6. #726
    Join Date
    Jul 2012
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    Default Re: User tracking mod

    Quote Originally Posted by ShopVille View Post
    Also, when clicking [view session] it shows a grey bar and does not expand the session
    What version of ZC is being used, how many "visits" we're reported for that user, and what type of user was being clicked on to view session data (store or admin)?
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  7. #727
    Join Date
    Mar 2011
    Posts
    11
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    Default Re: User tracking mod

    hi there, i have been using plugin and works perfect but i cant get rid of the information from the install at the top of admin screen, its been there for weeks, im using zen cart 1.5.5.e cheers
    Click image for larger version. 

Name:	zencart.JPG 
Views:	38 
Size:	18.9 KB 
ID:	17083

  8. #728
    Join Date
    Jul 2012
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    Default Re: User tracking mod

    Quote Originally Posted by jaydamuss View Post
    hi there, i have been using plugin and works perfect but i cant get rid of the information from the install at the top of admin screen, its been there for weeks, im using zen cart 1.5.5.e cheers
    Click image for larger version. 

Name:	zencart.JPG 
Views:	38 
Size:	18.9 KB 
ID:	17083
    Pretty obvious that something about the installer needs to be modified. Could you identify your (recent) history of use of User Tracking? Ie. Is this the first time it has ever been installed or could you identify from what version it was updated?

    Where I have more recently used that installer "method" I've added in a little more direct control of the sequence of files rather than expecting them to have already been sorted in one way or another.
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  9. #729
    Join Date
    Mar 2011
    Posts
    11
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    Default Re: User tracking mod

    Quote Originally Posted by mc12345678 View Post
    Pretty obvious that something about the installer needs to be modified. Could you identify your (recent) history of use of User Tracking? Ie. Is this the first time it has ever been installed or could you identify from what version it was updated?

    Where I have more recently used that installer "method" I've added in a little more direct control of the sequence of files rather than expecting them to have already been sorted in one way or another.
    thanks for your reply, this is a new install not updated on the new site, it happend the first time i installed it but i have left it for a couple of weeks as everything seems to be woring fine, hope this helps

  10. #730
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    Default Re: User tracking mod

    Quote Originally Posted by jaydamuss View Post
    thanks for your reply, this is a new install not updated on the new site, it happend the first time i installed it but i have left it for a couple of weeks as everything seems to be woring fine, hope this helps
    And to be sure about the "new install" part, the database contents are brand spanking new, not copied over, imported or otherwise left over from any previous ZC install nor has ever been exposed to the User Tracking plugin? (While I still believe the issue is at least in part related to the file sequence, I can't yet rule out that there might be something missed in the logic of handling the database in an upgrade condition from some "ancient" version that doesn't fit into the mold I believe should work.) I'll try to prep a little code change for the admin/includes/init_includes file and would appreciate if the change could be incorporated and validated to prevent the continuous notification that it has been installed. And if that works maybe I should submit an update to the installer from which that is based or at least talk with the author.
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

 

 
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