
Originally Posted by
pubaolao
Hi, I have a problem when I import a CSV-file using "EasyPopulate 4 Master", and I want to download the file, I get following error message:.
"Forbidden
You don't have permission to access /admin/temp/Full-EP2017Jun20-205456.csv on this server.
Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request."
Is it a server problem at my Webhost, or am I just doing something wrong?
I have installed Easy Populate many times in Zen Cart, and I have never had this problem before.
I do have to admit, that I am not sure if I have installed it correct, but no matter what, if I have installed it correct or not, I still never had the problem before, but by some reason I get the error now.
I would appreciate if someone could let me know if I have done the installation correct or not please, and if I have done it wrong, how should I do it then please?
The way I have installed it, is following:
I uploaded the unzipped content from the Admin floder to the Admin folder on the server, and i installed it in Admin, as it tell me to do. I created an empty "temp" folder in Admin at the server. I am not sure about the .htaccess file. I've tried to place it in the created "temp" folder, and I have also tried not to upload it at all. No matter if it is in the "temp" folder or not, the CSV-files get importet to my "temp" folder. Before I could also download the CSV-files to my computer without any problem, but now I get the error message.
I would appreciate very much if someone would take the time, and help me out with this problem please.
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