Customer Log In causes 404 error which clears when I click "Back" in browser.

[wmorris]

Hmmm... there is no other .htaccess file in that folder... perhaps I deleted it? There doesn't seem to be a copy in the original source code either - I guess this is created during the installation process?

There are .htaccess files in other folders though - do any of those contain the code I need so I can copy and paste?

Ok, open your .htaccess file then paste this code below:

# Always use https for secure connections
# Replace 'www.example.com' with your domain name
# (as it appears on your SSL certificate)
RewriteEngine On
RewriteCond %{SERVER_PORT} 80
RewriteRule ^(.*)$https://www.futuregarageservices.co.uk/shop/$1 [R=301,L]

###############################################################################
# Add custom headers and options
###############################################################################
# Notes:
#
# Examples: Adding IE compatibility / edge flags, language and encoding flags,
# php or suphp directives, configure other Apache modules such as page_speed,
# and enable or disable Apache httpd options.
#
# Do NOT configure anything directly relating to physical or virtual resources
# in this section. These should be addressed later on in this file.
###############################################################################
#Options -Indexes

###############################################################################
# Enable mod_rewrite processing using the rules in this .htaccess file
###############################################################################
# Notes:
#
# <IfModule> should be avoided at all costs. If mod_rewrite is not available
# it is almost always better to return HTTP 500 status. This way we see there
# is an issue as soon as the .htaccess file is uploaded.
#
# For mod_rewrite to work, the Apache server option to allow symbolic links to
# be followed must be enabled. Most providers supporting mod_rewrite will
# already have it enabled for you, but if your rewrite rules are not working
# you can un-comment the first directive below to manually enable the option.
#
# Don't forget, mod_rewrite directives are processed in order until a matching
# RewriteRule with the [L] flag is encountered. So the more specific a rule is
# the closer it should appear to the top of this file.
###############################################################################
#Options +FollowSymLinks
RewriteEngine on

###############################################################################
# Tell mod_rewrite where this file is relative to the server document_root
###############################################################################
# Notes:
#
# This directive should only be enabled if this .htaccess file is not placed
# in the document_root (usually public_html, www, or web) of the (sub)domain.
#
# An easy way to determine the location relative to the server document_root is
# to look at the URL used to access a file in this folder. For example if you
# access a "page" in the same folder as this file by typing in the URL
# "www.mydomain.com/myfolder/index.html" then "myfolder" will be the location
# of this file relative to the server document_root.
#
# Another quick and easy way to determine the correct setting for this is to
# look at the defined value for DIR_WS_CATALOG and DIR_WS_HTTPS_CATALOG in
# Zen Cart's configure.php files. All three values should match.
#
# Don't forget the leading and trailing /. This directive requires both!
###############################################################################
#RewriteBase /shop/


###############################################################################
# Redirect if request was for index.php (no query)
###############################################################################
# Notes:
#
# This is only required if the site generates references to index.php with no
# parameters. This rule will force a 301 redirect to the site root when a
# request is made for "/index.php" with no query terms (?key=value).
###############################################################################
#RewriteCond %{QUERY_STRING} ^$
#RewriteRule ^index\.php$ / [R=301,L]


###############################################################################
# Add any custom 301 redirects
###############################################################################
# Notes:
#
# In general these should be few and far between. If you use a RewriteRule
# be sure to add the L flag to let Apache mod_rewrite know to stop processing
# and skip any RewriteRules defined later in the .htaccess file.
###############################################################################


###############################################################################
# Redirect if request was for index.php (with or without query)
###############################################################################
# Notes:
#
# This is a performance optimization. If the request is for index.php simply
# pass the request on and do not process any other mod_rewrite directives in
# this file.
#
# Basically this avoids the overhead of checking if index.php is a real file
# or directory (used in subsequent mod_rewrite rules) before sending the
# request to index.php.
###############################################################################
RewriteRule ^index\.php$ - [L]


###############################################################################
# Start Ultimate (SEO) URLs
###############################################################################
# Notes:
#
# You should not make any changes in this section unless you really understand
# how it will impact your web site. Mistakes can break things.
###############################################################################

# Handles the new URL formats
RewriteRule ^(.*)-c-([0-9_]+)/(.*)-p-([0-9]+)(.*)$ index\.php?main_page=product_info&products_id=$4&cPath=$2&%{QUERY_STRING} [L]
RewriteRule ^(.*)-c-([0-9_]+)/(.*)-pi-([0-9]+)(.*)$ index\.php?main_page=popup_image&pID=$4&cPath=$2&%{QUERY_STRING} [L]
RewriteRule ^(.*)-c-([0-9_]+)/(.*)-pr-([0-9]+)(.*)$ index\.php?main_page=product_reviews&products_id=$4&cPath=$2&%{QUERY_STRING} [L]
RewriteRule ^(.*)-c-([0-9_]+)/(.*)-pri-([0-9]+)(.*)$ index\.php?main_page=product_reviews_info&products_id=$4&cPath=$2&%{QUERY_STRING} [L]

# Original (unchanged) URL formats
RewriteRule ^(.*)-p-([0-9]+)(.*)$ index\.php?main_page=product_info&products_id=$2&%{QUERY_STRING} [L]
RewriteRule ^(.*)-m-([0-9]+)(.*)$ index\.php?main_page=index&manufacturers_id=$2&%{QUERY_STRING} [L]
RewriteRule ^(.*)-pi-([0-9]+)(.*)$ index\.php?main_page=popup_image&pID=$2&%{QUERY_STRING} [L]
RewriteRule ^(.*)-pr-([0-9]+)(.*)$ index\.php?main_page=product_reviews&products_id=$2&%{QUERY_STRING} [L]
RewriteRule ^(.*)-pri-([0-9]+)(.*)$ index\.php?main_page=product_reviews_info&products_id=$2&%{QUERY_STRING} [L]
RewriteRule ^(.*)-ezp-([0-9]+)(.*)$ index\.php?main_page=page&id=$2&%{QUERY_STRING} [L]
RewriteRule ^(.*)-c-([0-9_]+)(.*)$ index\.php?main_page=index&cPath=$2&%{QUERY_STRING} [L]

# Rewrite all other requests (if the file / directory does not exist)
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule ^(.*)$ index\.php?main_page=$1&%{QUERY_STRING} [L]

###############################################################################
# Add any other directives relating to the handling of physical files
###############################################################################
# Notes:
#
# If processing makes it this far, the request was for a real file or folder.
# Example: Adding further processing related to browser caching or security.
###############################################################################

[Podgeminster]

Thank you wmorris! Problem now solved… but not in the way you’d expect!

In short, I’m now feeling pretty stupid… allow me to explain…

I used WinMerge to compare your .htacces file with my existing .htaccess file. Besides the extra code at the top, I immediately noticed that several lines of your code were commented out with “#”. I then suddenly remembered that several months ago I removed several of “#” whilst investigating a separate issue (which I have since resolved) but forgot to go back and re-comment out those sections of code!

The additional code at the top of the file:

Ok, open your .htaccess file then paste this code below:

# Always use https for secure connections
# Replace 'www.example.com' with your domain name
# (as it appears on your SSL certificate)
RewriteEngine On
RewriteCond %{SERVER_PORT} 80
RewriteRule ^(.*)$https............................................................

… wasn’t necessary in the end.

Apologies for leading you down the wrong path – you have solved my problem – just not in the way you thought you had!

The lesson I’ve learned? If you’re changing core files, KEEP A RECORD!

[Podgeminster]

Thank you wmorris! Problem now solved… but not in the way you’d expect!

In short, I’m now feeling pretty stupid… allow me to explain…

I used WinMerge to compare your .htacces file with my existing .htaccess file. Besides the extra code at the top, I immediately noticed that several lines of your code were commented out with “#”. I then suddenly remembered that several months ago I removed several of “#” whilst investigating a separate issue (which I have since resolved) but forgot to go back and re-comment out those sections of code!

The additional code at the top of the file:

Ok, open your .htaccess file then paste this code below:

# Always use https for secure connections
# Replace 'www.example.com' with your domain name
# (as it appears on your SSL certificate)
RewriteEngine On
RewriteCond %{SERVER_PORT} 80
RewriteRule ^(.*)$https............................................................

… wasn’t necessary in the end.

Apologies for leading you down the wrong path – you have solved my problem – just not in the way you thought you had!

The lesson I’ve learned? If you’re changing core files, KEEP A RECORD!