Edit Orders v4.0 Support Thread

[cindygordon]

You're right!! I thought it was sorting by date, but it wasn't.

Here is the most recent one:

[12-Nov-2017 23:52:14 America/Phoenix] PHP Fatal error: Cannot redeclare class Vinos\VinosAutoload in /home/content/93/13964793/html/rosswells/includes/classes/VinosAutoload.php on line 19

The debug file is from July 2016 !!!!
There should be a newer one.

[lat9]

You're right!! I thought it was sorting by date, but it wasn't.

Here is the most recent one:

[12-Nov-2017 23:52:14 America/Phoenix] PHP Fatal error: Cannot redeclare class Vinos\VinosAutoload in /home/content/93/13964793/html/rosswells/includes/classes/VinosAutoload.php on line 19

@cindygordon granted me temporary FTP access to her site and I found a couple of things:

1. The storefront /includes directory had been mistakenly uploaded to the /admin/includes along with the /admin directory changes. I'll note that this is easy to do (I've only done it a gazillion times myself), especially when there are both storefront and admin changes associated with a plugin.
2. The store's Zen Cart version is 1.5.1, which is not compatible with current versions of EO.

I simply removed the EO-related files and restored the (thankfully only 2) core-file overwrites to their ZC 1.5.1 version so she's back-in-business and now looking to upgrade prior to the EO installation.

[cindygordon]

@cindygordon granted me temporary FTP access to her site and I found a couple of things:

1. The storefront /includes directory had been mistakenly uploaded to the /admin/includes along with the /admin directory changes. I'll note that this is easy to do (I've only done it a gazillion times myself), especially when there are both storefront and admin changes associated with a plugin.
2. The store's Zen Cart version is 1.5.1, which is not compatible with current versions of EO.

I simply removed the EO-related files and restored the (thankfully only 2) core-file overwrites to their ZC 1.5.1 version so she's back-in-business and now looking to upgrade prior to the EO installation.

Lat9, you are my hero, thank you SOOOOO much!!
Obviously completely my fault, not a reflection on Edit Orders.
Looking forward to upgrading the cart and reinstalling EO properly. Thank you again!!

[allmart]

Hello,
I just discovered an issue with this great plugin that I was hoping for some guidance. I had to remove the shipping charge for one of my orders which is taxable and although it shows the shipping amount as zero, the invoice total still includes the original tax amount on shipping.

[lat9]

@allmart, Did you tick the "Recalculate Totals" box before updating?

[allmart]

@allmart, Did you tick the "Recalculate Totals" box before updating?

i have the Reset Totals on Update ticked in configuration. see below

[lat9]

@allmart, please generate an EO debug-log for that order; I'll send you my direct email via PM.

1. Navigate to your admin's Edit Orders page for the order in question.
2. Make sure that the file /logs/edit_orders/debug_edit_orders_xx.log (where xx is the order-id) is deleted.
3. Click the "Update" button on the EO screen.
4. Grab that debug-log and email it to me for analysis.

[lat9]

Thanks, @allmart. I've created a tracking issue in EO's GitHub repository. It turns out that the issue surfaces when removing a shipping-cost (i.e. setting that value to 0) when that shipping is taxed.

[lat9]

I've just submitted EO v4.3.1 to the Zen Cart plugins for review; I'll post back here once it's available for download.

That version contains changes associated with the following issues, as identified on the plugin's GitHub repository:

#60: Correct totals' calculations when shipping is taxed and the store displays prices with tax.
#62: Correct multiple messages issued on initial plugin installation.
#63: Correct customer-information over-preparation.
#64: Correct totals' calculations when shipping is taxed, but none of the products are.

[lat9]

I've just submitted EO v4.3.1 to the Zen Cart plugins for review; I'll post back here once it's available for download.

That version contains changes associated with the following issues, as identified on the plugin's GitHub repository:

#60: Correct totals' calculations when shipping is taxed and the store displays prices with tax.
#62: Correct multiple messages issued on initial plugin installation.
#63: Correct customer-information over-preparation.
#64: Correct totals' calculations when shipping is taxed, but none of the products are.

v4.3.1 is now available for download from the Zen Cart plugins: https://www.zen-cart.com/downloads.php?do=file&id=1513