Edit Orders v4.0 Support Thread

[Dave224]

Additional information about the post above. I discovered last night that EO was not working correctly on the live site under EO 4.3.4, but was working correctly on the development system. I thought upgrading would fix the problem, but as it turns out, it didn't. So whatever caused the problem on the live site occurred before the update to 4.3.5, and the update didn't fix it. BTW, while I have several ZC versions on the development system, these posts all refer to the same exact version on the dev system as on the live site.

[lat9]

For the live site, you can safely fun EO's uninstall_eo.sql commands (see below) ... without removing any files. After removing the configuration-related elements from the database, just refresh the page and the current database-based configuration elements will be re-applied.

DELETE FROM configuration WHERE configuration_key LIKE 'EO_%';
DELETE FROM configuration_group WHERE configuration_group_title = 'Edit Orders' LIMIT 1;
DELETE FROM admin_pages WHERE page_key IN ('editOrders', 'configEditOrders');

Also noting that the "Shipping Tax" setting was removed in EO 4.1.1.

[Dave224]

Lat9,
Thanks! Everything is fine now.
Dave

[AlexScranton]

Hello!

I have just installed Version 4.3.4 of Edit Orders on Version 1.5.6a of ZenCart, PHP 7.2.17. Everything seems to be working as expected. I just had a couple questions.

1.) This is purely cosmetic, but is it normal that the "EDIT" button does not match? It had prior to installing Edit Orders. Did I mess something up somewhere?

2.) What is the main icon with the exclamation point? Is it normal that it is on EVERY order? Seems like the green "E" takes me to details and this new icon takes me to the edit screen? Is this correct?

Any insight would be appreciated! Thanks!

[lat9]

Yes, it's normal that the edit button doesn't match the Zen Cart 1.5.6 updated layout (that'll be updated in a future version of EO). The exclamation-in-circle icon is standard zen-cart rendering and simply chooses that order for processing, when clicked.

[AlexScranton]

Thanks, lat9!

I appreciate your quick response. Just wanted to make sure I didn't mess anything up somewhere that would come back to bit me late.

[Nick1973]

Why is it that when I update the order status, no matter what status I change it to the price totals change to a lower price or zero? And how do I stop this happening?

[Nick1973]

Why is it that when I update the order status, no matter what status I change it to the price totals change to a lower price or zero? And how do I stop this happening?

Even if I add a product it is resetting the Order Total to Zero which is not correct. It doesn't appear to be calculating properly.

[lat9]

@Nick1973, what version of Edit Orders and what version of Zen Cart?

[Nick1973]

@Nick1973, what version of Edit Orders and what version of Zen Cart?

edit_orders-4.3.5

Zen Cart 1.5.6a