Hi

I'm not sure if this is an issue with either this plugin or my general tax settings, so apologies if this is the wrong forum.

I have an issue with my web setup. basically our shop is based in the UK but ships to the EU. We use VAT 4 EU to remove the VAT surcharge with a valid tax number. But someone purchased a product a couple of days ago and VAT wasn't charged at all.

My basis of product Tax is Shipping

I have tax set up at 20% for both UK and the countries we serve ( Netherlands, Belgium and France) . This has worked in the past.

Please I appreciate any help/advice given.