Quote Originally Posted by delia View Post
Definitely correct url to the file. The site shows page not found as the page title but displays the the word press installation with page not found which is just weird. I tried to edit the page not found to stay in that subfolder but it made no difference. I tried all sorts of things to change the wp code but so far nothing has worked. I agree (and my hosting agrees) that the problem must in the htaccess file in the root. I actually am beginning to believe there are other issues with WP. I didn't install it so no telling. Thanks!
The other part of it may relate to the a possible absence of the .htaccess file to permit download of the csv file(s). E.g. Thinking that if the download is not permitted that "an" error page is set to be presented and that page becomes the wp version as identified at the root. Potentially a number of ways to test. Obviously the admin directory is "accessible", but csv files are by default not on the exception list. Could modify the admin's htaccess to permit csv files and change the temp directory to just /. Then with a csv file located in that directory, download "should" be successful...

Could otherwise as permitted show/message the contents of the root .htaccess and I could at least take a look at that and maybe provide feedback.