EasyPopulate 4.0 Support Thread

[mc12345678]

As you said, I only export and import, not edit. When importing, the browser is blank. I check Network and find POST 500.

I checked the website error log and there was no relevant error message at the same time.

Latest log

Website log:


error log:

Unfortunately, and I have no idea how it got there, but there is an extra period at the end of line 160 of admin/easypopulate_4_attrib.php. This does cause a mydebug log to be generated (if your system is properly setup to log myDebug logs) that reads like so:

[DATE TIME TIMEZONE] PHP Parse error:  syntax error, unexpected '.' in /filepath_to_admin/easypopulate_4_attrib.php on line 160

[DATE TIME TIMEZONE] Request URI: /admin/index.php?cmd=easypopulate_4, IP address: IP_ADDRESS
--> PHP Parse error: syntax error, unexpected '.' in /filepath_to_admin/easypopulate_4_attrib.php on line 160.

To fix the issue change:

      $products_options_values_sort_order = $products_sort_order_start;.

to:

      $products_options_values_sort_order = $products_sort_order_start;

[zswll2]

Unfortunately, and I have no idea how it got there, but there is an extra period at the end of line 160 of admin/easypopulate_4_attrib.php. This does cause a mydebug log to be generated (if your system is properly setup to log myDebug logs) that reads like so:

[DATE TIME TIMEZONE] PHP Parse error:  syntax error, unexpected '.' in /filepath_to_admin/easypopulate_4_attrib.php on line 160

[DATE TIME TIMEZONE] Request URI: /admin/index.php?cmd=easypopulate_4, IP address: IP_ADDRESS
--> PHP Parse error: syntax error, unexpected '.' in /filepath_to_admin/easypopulate_4_attrib.php on line 160.

To fix the issue change:

      $products_options_values_sort_order = $products_sort_order_start;.

to:

      $products_options_values_sort_order = $products_sort_order_start;

Thank you very much. Problem solved.

[RichBarnett]

I've installed EP4 onto Zen Cart 1.5.7b and it mostly works fine, however unlike previous versions I could upload subcategories from a CSV. This version is only uploading everything to the top level so for instance I want: Shoes > Blue > Nice Blue Trainer. But I am getting instead is Shoes > Nice Blue Trainer.

I am using the category headings of v_categories_name_1, v_categories_name_2, v_categories_name_3 and so on but everything is being uploaded into v_categories_name_1.

Can anyone help with this?

Thanks, Rich

[mc12345678]

I've installed EP4 onto Zen Cart 1.5.7b and it mostly works fine, however unlike previous versions I could upload subcategories from a CSV. This version is only uploading everything to the top level so for instance I want: Shoes > Blue > Nice Blue Trainer. But I am getting instead is Shoes > Nice Blue Trainer.

I am using the category headings of v_categories_name_1, v_categories_name_2, v_categories_name_3 and so on but everything is being uploaded into v_categories_name_1.

Can anyone help with this?

Thanks, Rich

Yes. If you have used some other version of Easy Populate, then likely it did not support multiple languages... the number that follows the underscore represents a language at least in cases where "true" text is involved. To use sub-categories, the relationship is presented using a carat (^). So for the above, Shoes^Blue^Nice Blue Trainer to represent the product to be in the main category of Shoes, the sub-category of Blue and then within that sub-category to dig deeper into the sub-category of Nice Blue Trainer.

This "difference" is described in the instructions.

[RichBarnett]

Yes. If you have used some other version of Easy Populate, then likely it did not support multiple languages... the number that follows the underscore represents a language at least in cases where "true" text is involved. To use sub-categories, the relationship is presented using a carat (^). So for the above, Shoes^Blue^Nice Blue Trainer to represent the product to be in the main category of Shoes, the sub-category of Blue and then within that sub-category to dig deeper into the sub-category of Nice Blue Trainer.

This "difference" is described in the instructions.

Sorry, I didn't explain myself properly.

So the previous version that I used was on an older website. I am now building a completely new website so there is no history or connections to older versions, it's a completely different database.

So, if I use the older website I can use v_categories_name_1, v_categories_name_2, v_categories_name_3 to create subcategories. On the new website, it only recognises v_categories_name_1 and nothing more. How can I get it recognise v_categories_name_2, 3 and so on?

Thanks, Rich

[mc12345678]

Sorry, I didn't explain myself properly.

So the previous version that I used was on an older website. I am now building a completely new website so there is no history or connections to older versions, it's a completely different database.

So, if I use the older website I can use v_categories_name_1, v_categories_name_2, v_categories_name_3 to create subcategories. On the new website, it only recognises v_categories_name_1 and nothing more. How can I get it recognise v_categories_name_2, 3 and so on?

Thanks, Rich

And perhaps I did not explain myself, but in addition to that I would like to ask for some information.

A few questions first:
1) In exporting a copy of what is currently in the database (full export or by use of the dropdowns along the top to target a smaller grouping), how do the headings associated with v_categories_name appear? Do they contain _1, _2, and/or _3?
2) How many languages are installed to this new site?
3) In the upper right corner of the EP4 window, what are the designations for the language(s)?
4) What is an example of information populated in v_categories_name_1 for the uploaded file?
5) What version of EP4 is being used on the two sites?

To try to explain what is likely incorrect based on the recent response, I (mis)understood that where a product was to be placed into a sub-sub-category of Nice Blue Trainer, that v_categories_name_1 was populated with Shoes, v_categories_name_2 with Blue and v_categories_name_3 with Nice Blue Trainer. Because the problem described (all items appearing in just the "first" category) and "older/other" versions of Easy Populate (not EasyPopulate V4) acting this way, I *assumed* that the older site was using such an older (non-EP4) version.

I haven't been told of any issues with multiple languages and product being attempted to be entered into sub-categories by use of the language_id (1, 2, 3, etc). If such a problem exists, I would really like to resolve it. Not being told about such a problem doesn't mean it doesn't exist. Ideally we can get to the issue(s) and resolve whatever needs to be addressed.

[RichBarnett]

Thank you for your response and sorry to sound thick.

In response:
1) So in EP4 the CSV export only offers v_categories_1 - this is installed on the new website. On the old website EP0 is used and exports a CSV with the headings v_categories_1, v_categories_2, v_categories_3 and so on up to 7.
2) Only English.
3) Just English
4) Shoes for instance below:
v_categories_name_1 v_categories_name_2
Shoes Size 6
Shoes Size 5
5) I've taken the latest version of EP4 for the new website. The old website uses just Easy Populate from several years ago.

Thanks, Rich