One-Page Checkout [Support Thread]

[markau]

I tested on php 8.1, worked very well

[lat9]

I tested on php 8.1, worked very well

Thanks for the testing and feedback!

[strelitzia]

There are multiple reasons why the Ajax timeout message could be displayed, so the fact that it's so generic makes tracking an issue a little more difficult.
I made a few modifications so that the timeout message now gives details of what the timeout relates to.

includes/languages/English/checkout_one.php

Find (line 57)

define('JS_ERROR_AJAX_TIMEOUT', 'It\\\'s taking a little longer than normal to update your order\\\'s shipping cost.  Please close this message and try again.\n\nIf you continue to receive this message, please contact us.');

Replace with

define('JS_ERROR_AJAX_TIMEOUT', 'It\\\'s taking a little longer than normal to update your order\\\'s details (General Ajax Timeout error).  Please close this message and try again.\n\nIf you continue to receive this message, please contact us.');
define('JS_ERROR_AJAX_SHIPPING_TIMEOUT', 'It\\\'s taking a little longer than normal to update your order\\\'s shipping cost.  Please close this message and try again.\n\nIf you continue to receive this message, please contact us.');
define('JS_ERROR_AJAX_PAYMENT_TIMEOUT', 'It\\\'s taking a little longer than normal to update your order\\\'s payment method.  Please close this message and try again.\n\nIf you continue to receive this message, please contact us.');
define('JS_ERROR_AJAX_SET_ADDRESS_TIMEOUT', 'It\\\'s taking a little longer than normal to set your order\\\'s address.  Please close this message and try again.\n\nIf you continue to receive this message, please contact us.');
define('JS_ERROR_AJAX_RESTORE_ADDRESS_TIMEOUT', 'It\\\'s taking a little longer than normal to restore your order\\\'s address values.  Please close this message and try again.\n\nIf you continue to receive this message, please contact us.');
define('JS_ERROR_AJAX_VALIDATE_ADDRESS_TIMEOUT', 'It\\\'s taking a little longer than normal to validate your order\\\'s address details.  Please close this message and try again.\n\nIf you continue to receive this message, please contact us.');
define('JS_ERROR_AJAX_RESTORE_CUSTOMER_TIMEOUT', 'It\\\'s taking a little longer than normal to restore your customer details.  Please close this message and try again.\n\nIf you continue to receive this message, please contact us.');
define('JS_ERROR_AJAX_VALIDATE_CUSTOMER_TIMEOUT', 'It\\\'s taking a little longer than normal to validate your customer details.  Please close this message and try again.\n\nIf you continue to receive this message, please contact us.');

includes/modules/pages/checkout_one/jquery.checkout_one.js

Find (line 471)

 alert( ajaxTimeoutErrorMessage );

Replace with

alert( ajaxTimeoutShippingErrorMessage );

Find (line 639)

 alert( ajaxTimeoutErrorMessage );

Replace with

alert( ajaxTimeoutPaymentErrorMessage );

Find (line 700)

alert(ajaxTimeoutSetAddressErrorMessage);

Replace with

alert( ajaxTimeoutPaymentErrorMessage );

Find (line 796)

alert(ajaxTimeoutSetAddressErrorMessage);

Replace with

alert(ajaxTimeoutRestoreAddressErrorMessage);

Find (line 860)

alert(ajaxTimeoutSetAddressErrorMessage);

Replace with

alert(ajaxTimeoutValidateAddressErrorMessage);

Find (line 959)

alert(ajaxTimeoutSetAddressErrorMessage);

Replace with

alert(ajaxTimeoutRestoreCustomerErrorMessage);

Find (line 959)

alert(ajaxTimeoutSetAddressErrorMessage);

Replace with

alert(ajaxTimeoutValidateCustomerErrorMessage);

includes/modules/pages/checkout_one/jscript_main.php

Find (line 33)

var ajaxTimeoutErrorMessage = '<?php echo JS_ERROR_AJAX_TIMEOUT; ?>';

Add after

var ajaxTimeoutShippingErrorMessage = '<?php echo JS_ERROR_AJAX_SHIPPING_TIMEOUT; ?>';
var ajaxTimeoutPaymentErrorMessage = '<?php echo JS_ERROR_AJAX_PAYMENT_TIMEOUT; ?>';
var ajaxTimeoutSetAddressErrorMessage = '<?php echo JS_ERROR_AJAX_SET_ADDRESS_TIMEOUT; ?>';
var ajaxTimeoutRestoreAddressErrorMessage = '<?php echo JS_ERROR_AJAX_RESTORE_ADDRESS_TIMEOUT; ?>';
var ajaxTimeoutValidateAddressErrorMessage  = '<?php echo JS_ERROR_AJAX_VALIDATE_ADDRESS_TIMEOUT; ?>';
var ajaxTimeoutRestoreCustomerErrorMessage = '<?php echo JS_ERROR_AJAX_RESTORE_CUSTOMER_TIMEOUT; ?>';
var ajaxTimeoutValidateCustomerErrorMessage = '<?php echo JS_ERROR_AJAX_VALIDATE_CUSTOMER_TIMEOUT; ?>';

@lat9, please consider adding these edits to the master file set, if only to save me having to make them every time I do an update to this great module!

[lat9]

I've created a tracking issue (https://github.com/lat9/one_page_checkout/issues/312) for the change. Note that my implementation might be a tad different (as always), where I'd split the final common "Please close..." sentence to aid in language translations.

[swguy]

Getting the popup

Please contact the store owner; some required elements of this page are missing.

Looks like
zcLog2Console('Missing '+ottotalSelector);
is firing in includes/modules/pages/checkout_one/jquery.checkout_one.js

The console says
Missing #ottotal > div:first-child

Zen Cart 1.5.7d, Bootstrap template (latest - 3.2.0), One Page Checkout (latest - 2.3.10).

[simon1066]

Getting the popup

Please contact the store owner; some required elements of this page are missing.

Looks like
zcLog2Console('Missing '+ottotalSelector);
is firing in includes/modules/pages/checkout_one/jquery.checkout_one.js

The console says
Missing #ottotal > div:first-child

Zen Cart 1.5.7d, Bootstrap template (latest - 3.2.0), One Page Checkout (latest - 2.3.10).

Could it be this? - Bootstrap Template needs 'Order Total, jQuery Selector' changing in Admin.

[lat9]

Could it be this? - Bootstrap Template needs 'Order Total, jQuery Selector' changing in Admin.

Absolutely!

[swguy]

Many thanks!

[swguy]

Hmm... now the Check/Money Order radio button can't be selected. I'm logged in as a regular customer, and I removed 'moneyorder' from Guest Checkout: Disallowed Payment Methods. This seems to be just cosmetic because if I click "Confirm Order" at the bottom, it goes through.

MoneyOrder is the only payment method available. (I think this is what triggers the problem.)

[lat9]

Hmm... now the Check/Money Order radio button can't be selected. I'm logged in as a regular customer, and I removed 'moneyorder' from Guest Checkout: Disallowed Payment Methods. This seems to be just cosmetic because if I click "Confirm Order" at the bottom, it goes through.

MoneyOrder is the only payment method available. (I think this is what triggers the problem.)

Is that single payment auto-selected when using the 3-page checkout?