admin login stopped working

[spminis]

I'm guessing you had multiple failed login attempts and your IP is now blocked. Even the reset password doesn't work if that's the case.

If you're comfortable using phpMyAdmin, the fix is stupid-simple. I'll assume you're not using any of the ancient Zen Cart versions.
Go to your hosting cPanel and go to phpMyAdmin. Open your database in phpMyAdmin on the left hand side, browse the "admin" table (could be zen_admin, zc_admin or any prefix you may have), find the user and click edit. Set the admin_pass to "351683ea4e19efe34874b501fdbf9792:9b" (without quotation marks), clear all prev_passX fields, clear reset_token, set failed_logins to 0, lockout_expires to 0 and clear last_failed_ip, and finally click Go.
Your new password is admin so as soon as you log in, go and change it from the admin.

I'm having the same problem and that fix isn't working. Any other ideas?
Also I'm not getting emails to reset password.

Carol