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  1. #311
    Join Date
    Jun 2012
    Posts
    94
    Plugin Contributions
    0

    Default Re: USPS Shipping Module [Support Thread]

    Quote Originally Posted by lat9 View Post
    @sw1138lr, please describe what actions you are taking to see that the USPS shipping doesn't display and that no SHIP_usps*.log file is created in the site's /logs directory.

    Does you site have a /logs directory and, if so, what are its permissions?

    UPS is on the check out screen and USPS is not. I also added the Flat Rate option and it shows up on the check-out screen. What do you mean what actions? I can see with my two eyes it's not on the screen.

    Yes - we have a logs directory. files show up in that directory daily. They are normally names mydebug-99999999-999999.log or myDEBUG-adm-9999999d9999.log

    Zen-cart has access to logs folder or the other myDEBUG files would not be in the folder.
    I checked the attributes of the folder
    Owner permissions - read, write and execute
    Group permissions - read, write and execute
    Public permissions - read, write and execute
    -rw----r--

  2. #312
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    12,584
    Plugin Contributions
    88

    Default Re: USPS Shipping Module [Support Thread]

    What are your settings for Configuration :: Shipping/Packaging?

  3. #313
    Join Date
    Jun 2012
    Posts
    94
    Plugin Contributions
    0

    Default Re: USPS Shipping Module [Support Thread]

    Quote Originally Posted by lat9 View Post
    What are your settings for Configuration :: Shipping/Packaging?
    Country of Origin United States
    Postal Code 72223
    Enter the Maximum Package Weight you will ship 30
    Package Tare Small to Medium - added percentage:weight 30:0
    Larger packages - added packaging percentage:weight 30:2
    Display Number of Boxes and Weight Status 2
    Order Free Shipping 0 Weight Status 0
    Shipping Estimator Display Settings for Shopping Cart 2
    Display Order Comments on Admin Invoice 1
    Display Order Comments on Admin Packing Slip 1

  4. #314
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    12,584
    Plugin Contributions
    88

    Default Re: USPS Shipping Module [Support Thread]

    Quote Originally Posted by sw1138lr View Post
    UPS is on the check out screen and USPS is not. I also added the Flat Rate option and it shows up on the check-out screen. What do you mean what actions? I can see with my two eyes it's not on the screen.

    Yes - we have a logs directory. files show up in that directory daily. They are normally names mydebug-99999999-999999.log or myDEBUG-adm-9999999d9999.log

    Zen-cart has access to logs folder or the other myDEBUG files would not be in the folder.
    I checked the attributes of the folder
    Owner permissions - read, write and execute
    Group permissions - read, write and execute
    Public permissions - read, write and execute
    -rw----r--
    The /logs directory permissions should be 755 (rwxr-xr-x); the method that USPS uses to write its logs is different from the PHP error logging.

    What version of Zen Cart and PHP is in use?

  5. #315
    Join Date
    Jun 2012
    Posts
    94
    Plugin Contributions
    0

    Default Re: USPS Shipping Module [Support Thread]

    Quote Originally Posted by lat9 View Post
    The /logs directory permissions should be 755 (rwxr-xr-x); the method that USPS uses to write its logs is different from the PHP error logging.

    What version of Zen Cart and PHP is in use?
    v1.5.5a of Zen-Cart with PHP version 5.6

    The attributes of the /logs shows the value 755. See screen shot attached.Name:  log permissions.jpg
Views: 113
Size:  42.7 KB
    Last edited by sw1138lr; 22 Jul 2023 at 02:01 PM.

  6. #316
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    12,584
    Plugin Contributions
    88

    Default Re: USPS Shipping Module [Support Thread]

    PM sent.

  7. #317
    Join Date
    Oct 2005
    Location
    Chicago, IL USA
    Posts
    1,563
    Plugin Contributions
    28

    Default Re: USPS Shipping Module [Support Thread]

    Just an observation, in case anyone else comes across the same issue.

    The rate returned for Ground Advantage is not the actual postage rate. Let me explain.

    A 1.2 pound shipment is returning $11 for Ground Advantage using this module.
    Using the USPS website postage calculator also returns $11.
    Using the USPS website to actually print the postage is $7.85.

    I believe the error is on the USPS end, but wanted to post in case anyone is seeing this and wondering about the discrepancy.

  8. #318
    Join Date
    Jan 2004
    Location
    N of San Antonio TX
    Posts
    9,183
    Plugin Contributions
    11

    Default Re: USPS Shipping Module [Support Thread]

    I just did a test with no tare, product 6 ounces, and the mod set to retail. Both the mod and USPS report $5.75 from NH to TX.

    What are your settings in the mod as to retail vs online? Tare weights?

    Are you logging into USPS with your ID before selecting postage or are you using the Retail Postage Price Calculator?

    Keeping in mind that Ground Advantage will cost different going in state vs out of state (farther it's going, the more it cost).

    When testing USPS set at retail and using non-loggedin USPS, the amounts are the same.

    Using Online in the mod results in a lesser fee than straight USPS. If you set to Online, you need to make sure you can purchase the postage at that rate. Things like stamps.com, shipstation, etc. can do that for a fee.

    We advise those who can get a discount to set the mod to retail and take off the tare weights UNLESS their packaging is more expensive than the difference between retail and online.

  9. #319
    Join Date
    Oct 2005
    Location
    Chicago, IL USA
    Posts
    1,563
    Plugin Contributions
    28

    Default Re: USPS Shipping Module [Support Thread]

    Quote Originally Posted by dbltoe View Post
    I just did a test with no tare, product 6 ounces, and the mod set to retail. Both the mod and USPS report $5.75 from NH to TX.

    What are your settings in the mod as to retail vs online? Tare weights?

    Are you logging into USPS with your ID before selecting postage or are you using the Retail Postage Price Calculator?

    Keeping in mind that Ground Advantage will cost different going in state vs out of state (farther it's going, the more it cost).

    When testing USPS set at retail and using non-loggedin USPS, the amounts are the same.

    Using Online in the mod results in a lesser fee than straight USPS. If you set to Online, you need to make sure you can purchase the postage at that rate. Things like stamps.com, shipstation, etc. can do that for a fee.

    We advise those who can get a discount to set the mod to retail and take off the tare weights UNLESS their packaging is more expensive than the difference between retail and online.
    Using Retail and tare is 0:0.

    Did you test using Zen Cart or the USPS website?

    What confuses me is the two different rates from the USPS website. What I get for postage is different than when using the estimator.

  10. #320
    Join Date
    Jan 2004
    Location
    N of San Antonio TX
    Posts
    9,183
    Plugin Contributions
    11

    Default Re: USPS Shipping Module [Support Thread]

    Quote Originally Posted by jeking View Post
    Did you test using Zen Cart or the USPS website?
    Both.

    When using Stamps.com, I get 4.31 versus the retail 5.75

 

 
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