Square WebPay support thread.

[royaldave]

I'll try the free order module that's loaded in the stock payment modules section to see if I can actually make it all the way through the checkout steps...

don't know if its easier or not, but I always temporarily switch on the 'cash on delivery' plugin when testing the checkout process.

[BigB]

have you got modifications in your checkout you've done and is the country set right? try it in classic

take a screenshot of when it hangs.

No modifications to checkout steps or required feilds... I left it stock/out of the box for that... besides, I figure ZC would want to draw from that info for payment gateway purposes... billing info etc.. The only "mods" performed were for relocating the downloads folder... made the necessary changes to the configure.php files so that those files can be read/located... that all works as it should... I haven't "changed any other stock functions in Zen other than that
Yes, I will take a screen shot of when checkout hangs on Step 2 of 3"

don't know if its easier or not, but I always temporarily switch on the 'cash on delivery' plugin when testing the checkout process.

I'll give it try with "Cash On Delivery" activated

[BigB]

take a screenshot of when it hangs.

Screenshot of the hang at Step 2 of 3...

[BigB]

don't know if its easier or not, but I always temporarily switch on the 'cash on delivery' plugin when testing the checkout process.

Still have checkout hanging at Step 2 of 3 with COD payment module enabled...

[swguy]

You need to actually *run* a transaction to completion with COD and make sure that you get to the checkout_success page.

[BigB]

don't know if its easier or not, but I always temporarily switch on the 'cash on delivery' plugin when testing the checkout process.

No problem completing checkout with Free Order module activated and Square WebPay module activated as well.. I created a free test product... went thru the entire checkout process (account creation and all steps...) and downloaded the free test product at the end of checkout... no issue at all to complete this transaction... I take this as a good sign that the cart is functioning as it should

[BigB]

No problem completing checkout with Free Order module activated and Square WebPay module activated as well.. I created a free test product... went thru the entire checkout process (account creation and all steps...) and downloaded the free test product at the end of checkout... no issue at all to complete this transaction... I take this as a good sign that the cart is functioning as it should

You need to actually *run* a transaction to completion with COD and make sure that you get to the checkout_success page.

Indeed... just did it... no iisues with a free downloadable product... made thru all steps of checkout to the success page and downloaded the test product

[swguy]

OK so there's an issue with Square on your cart.
Here's what I would recommend:

- Just buy the updated module. Go to https://mxworks.cc/?product=zen-cart...in-for-php-8-x
The module you are using is old and I have no idea what the issues are; it has been years since I used it.

- If you have any issue at all with installation, just hire @carlwhat to install it for you. The newer payment and shipping plugins are harder to install than they used to be, and it might just be out of your reach at the moment. No shame in getting a pro to take care of it for you.

[BigB]

OK so there's an issue with Square on your cart.
Here's what I would recommend:

- Just buy the updated module. Go to https://mxworks.cc/?product=zen-cart...in-for-php-8-x
The module you are using is old and I have no idea what the issues are; it has been years since I used it.

- If you have any issue at all with installation, just hire @carlwhat to install it for you. The newer payment and shipping plugins are harder to install than they used to be, and it might just be out of your reach at the moment. No shame in getting a pro to take care of it for you.

If I am unable to sort this, indeed... pulling the trigger on the updated paid version would be the solution to utilizing Square... but, I'm willing and able to continue trying to get this module usable until all avenues are exhuasted... any/all input/suggesion welcome from anyone who has an idea of what may be going wonkers with this... or where to look for a possible answer/solution, thanks

[OJ_SIMON]

If I am unable to sort this, indeed... pulling the trigger on the updated paid version would be the solution to utilizing Square... but, I'm willing and able to continue trying to get this module usable until all avenues are exhuasted... any/all input/suggesion welcome from anyone who has an idea of what may be going wonkers with this... or where to look for a possible answer/solution, thanks

can you see any entries in your square dashboard showing API calls maybe in a api log or error log under developer (I'm not sure in square as I delete my account with them). would be where I would start. then reach out to square and if they are anything like Stripe are they can tell you what's going on.