Retur form with invoice

[DirkS]

Hello, I'm Dirk from the Netherlands.

Is there a plugin for Zen Cart 1.5.8a that sends a return form, as an attachment, with the invoice?

[Shop Suey]

What do you mean with return form?

[DirkS]

Hello Shop Suey,

In the Netherlands, as a shopkeeper, you are obliged to take the product back 14 days after purchase. I cannot find an option anywhere in Zen Cart that provides a form to report the return. The easiest way is to have a link in the menu.

See attachment.

[Shop Suey]

I use Zen Cart PRO (I'm not sure how the US version behaves) which allows you to attach revoke, conditions and invoice to every mail on every status you deserve.

Also the documents are made available at the customers account for every order.
Of course I have these information at the footer, too and linked during the checkout to match GDPR and other regulations in Germany.
Take a look at my shop from my signature.

[DirkS]

Thanks Shop Suey,

I looked at your webshop, beautiful!
Unfortunately, there is no option for Zen Cart 1.5.8a to send an attachment with the invoice.
Thanks for your response.

Dirk

[Shop Suey]

I looked it up at the homepage. It is a plugin that is pre-installed at Zen Cart PRO -> https://www.zen-cart-pro.at/knowledgebase/pdf-rechnung/

It should be this here: https://www.zen-cart.com/downloads.php?do=file&id=1061

You can see that legal texts like revoke and conditions are displayed at the footer (multilang) using the built-in EZ-Pages and Define Pages system.

[Shop Suey]

Additionally you could create further forms.
-> https://www.zen-cart-pro.at/knowledg...1-5-7-deutsch/
Forms always require additional work.

Is there anything against to just put a sample form to the revoke page and the revoke.pdf?
This method is super simple and meets German legal requirements.

[DirkS]

Thanks for the link, I'll take a look at this and hope I can integrate this into my store.

[DirkS]

Problem solved.
I have created a link with image in the email_template_checkout.html file where the customer can download the return form.

Example in the attachment.

Dirk