Results 1 to 2 of 2
  1. #1
    Join Date
    Aug 2011
    Location
    North Dakota
    Posts
    54
    Plugin Contributions
    0

    Default I installed 2.1.0 but can't get past Step 1 during checkout and missing Store Pickup

    I installed 2.1.0 but can't get past "Step 1 Select Shipping Method" during checkout and the radio button is missing for Store Pickup too. Also, the shipping estimator will not calculate the shipping rate, but the shipping rate does show up in the shopping cart. My webhost has PHP 8.1 installed. My previous shopping cart stopped working because of the PHP update my webhost made. So, I need these problems fixed, as no shopping cart is working right now! I have no error messages in the logs pointing at this problem, nor is there any error on my webhost server, but the webhost does not seem to post PHP errors.

    I reload several files to Zen Cart, hoping if one had a bad upload, that it might work. But that did not help. What should I look for for these 3 problems???
    On my "Step 1 Select Shipping Method" source view page, there seems to be a java error message. I will list that below. There are no buttons on the page to allow me to go to checkout page 2. What should I look for for these 4 problems???
    Name:  image_2025-01-26_181042900.png
Views: 3
Size:  23.4 KB

    Error Step 1 checkup page from page "View Source"

    jQuery.ajax(jqXHRSettings);
    }).fail(function(jqXHR, textStatus, errorThrown) {
    var response = jqXHR.getResponseHeader('status');
    var responseHtml = jqXHR.responseText;
    var contentType = jqXHR.getResponseHeader("content-type");
    switch (response)
    {
    case '403 Forbidden':
    var jsonResponse = JSON.parse(jqXHR.responseText);
    var errorType = jsonResponse.errorType;
    switch (errorType)
    {
    case 'ADMIN_BLOCK_WARNING':
    break;
    case 'AUTH_ERROR':
    break;
    case 'SECURITY_TOKEN':
    break;

    default:
    alert('An Internal Error of type '+errorType+' was received while processing an ajax call. The action you requested could not be completed.');
    }
    break;
    default:
    if (jqXHR.status === 200) {
    if (contentType.toLowerCase().indexOf("text/html") >= 0) {
    document.open();
    document.write(responseHtml);
    document.close();

  2. #2
    Join Date
    Feb 2006
    Location
    Tampa Bay, Florida
    Posts
    10,303
    Plugin Contributions
    125

    Default Re: I installed 2.1.0 but can't get past Step 1 during checkout and missing Store Pic

    This is a partial blank screen. If your host doesn't generate logs in the /logs folder, it's going to be really painful for you to fix this.

    Here are some suggestions:

    https://docs.zen-cart.com/user/troub...ing_log_files/
    That Software Guy. My Store: Zen Cart Support
    Available for hire - See my ad in Services
    Plugin Moderator, Documentation Curator, Chief Cook and Bottle-Washer.
    Do you benefit from Zen Cart? Then please support the project.

 

 

Similar Threads

  1. Customer can't get past step 1 checkout
    By mvanbus43 in forum Upgrading from 1.3.x to 1.3.9
    Replies: 26
    Last Post: 15 May 2010, 05:25 AM
  2. Replies: 2
    Last Post: 19 Jul 2006, 12:33 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR