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  1. #21
    Join Date
    Jan 2013
    Posts
    900
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    0

    Default Re: authorize.net errors when checking out but orders go through.

    I Cant edit or delete any of them
    HTML Code:
    ID	Payment Method	Customers	Zone	Order Total	Date Purchased	Status	Customer
    Comments	Action
    11385	authorizenet_aim
    advshipper	Preview Customers  Show Customer's Profile Show Customer's Orders steve Heinen
    Heinendrywall INC	 steve Heinen
    Heinendrywall INC	Minnesota
    United States	$31.14	03/01/2025 21:20:31	Pending		  
    11384	authorizenet_aim
    advshipper	Preview Customers  Show Customer's Profile Show Customer's Orders James Warren
    1st Choice	 James Warren
    1st Choice	Florida
    United States	$132.93	03/01/2025 01:07:49	Pending		 Display Order Details Display Shipping Label Display Invoice Display Packing Slip Print Data Sheet Delete Order Info 
    11383	authorizenet_aim
    advshipper	Preview Customers  Show Customer's Profile Show Customer's Orders James Warren
    1st Choice	 James Warren
    1st Choice	Florida
    United States	$30.29	02/28/2025 19:52:44	Pending		 Display Order Details Display Shipping Label Display Invoice Display Packing Slip Print Data Sheet Delete Order Info 
    11382	authorizenet_aim
    advshipper	Preview Customers  Show Customer's Profile Show Customer's Orders James Warren
    1st Choice	 James Warren
    1st Choice	Florida
    United States	$30.29	02/28/2025 19:52:14	Pending		 Display Order Details Display Shipping Label Display Invoice Display Packing Slip Print Data Sheet Delete Order Info 
    11381	authorizenet_aim
    advshipper	Preview Customers  Show Customer's Profile Show Customer's Orders James Warren
    1st Choice	 James Warren
    1st Choice	Florida
    United States	$30.29	02/28/2025 19:36:31	Pending		 Display Order Details Display Shipping Label Display Invoice Display Packing Slip Print Data Sheet Delete Order Info 
    11380	authorizenet_aim
    advshipper	Preview Customers  Show Customer's Profile Show Customer's Orders James Warren
    1st Choice	 James Warren
    1st Choice	Florida
    United States	$32.68	02/28/2025 19:32:48	Pending		 Display Order Details Display Shipping Label Display Invoice Display Packing Slip Print Data Sheet Delete Order Info 
    11379	authorizenet_aim
    advshipper	Preview Customers  Show Customer's Profile Show Customer's Orders James Warren
    1st Choice	 James Warren
    1st Choice	Florida
    United States	$32.68	03/01/2025 00:29:33	Pending		 Display Order Details Display Shipping Label Display Invoice Display Packing Slip Print Data Sheet Delete Order Info 
    11378	authorizenet_aim
    advshipper	Preview Customers  Show Customer's Profile Show Customer's Orders James Warren
    1st Choice	 James Warren
    1st Choice	Florida
    United States	$32.68	03/01/2025 00:28:46	Pending		 Display Order Details Display Shipping Label Display Invoice Display Packing Slip Print Data Sheet Delete Order Info

  2. #22
    Join Date
    Jan 2013
    Posts
    900
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    0

    Default Re: authorize.net errors when checking out but orders go through.

    this is what customers are redirected too.
    https://jnsflooringandsupplies.com/i...eckout_process
    with this on a white page
    WARNING: An Error occurred, please let us know!
    when manually type this after i test order
    https://jnsflooringandsupplies.com/i...eckout_success
    i see the order but no products

  3. #23
    Join Date
    Nov 2007
    Location
    Woodbine, Georgia, United States
    Posts
    4,204
    Plugin Contributions
    63

    Default Re: authorize.net errors when checking out but orders go through.

    Quote Originally Posted by jimmie View Post
    yes this is exactly what is happening
    Maybe Auth net cannot communicate to store the return response.
    everything is correct in the configure files
    * Enter the domain for your Admin URL. If you have SSL, enter the correct https address in the HTTP_SERVER setting, instead of just an http address.
    */
    define('HTTP_SERVER', 'https://jnsflooringandsupplies.com');
    /**
    * Note about HTTPS_SERVER:
    * There is no longer an HTTPS_SERVER setting for the Admin. Instead, put your SSL URL in the HTTP_SERVER setting above.
    */

    /**
    * Note about DIR_WS_ADMIN
    * The DIR_WS_ADMIN value is now auto-detected.
    * In the rare case where it cannot be detected properly, you can add your own DIR_WS_ADMIN definition below.
    */

    /**
    * Enter the domain for your storefront URL.
    * Enter a separate SSL URL in HTTPS_CATALOG_SERVER if your store supports SSL.
    */
    define('HTTP_CATALOG_SERVER', 'https://jnsflooringandsupplies.com');
    define('HTTPS_CATALOG_SERVER', 'https://jnsflooringandsupplies.com');
    All 5 instances in both configure.php files?
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  4. #24
    Join Date
    Nov 2007
    Location
    Woodbine, Georgia, United States
    Posts
    4,204
    Plugin Contributions
    63

    Default Re: authorize.net errors when checking out but orders go through.

    Quote Originally Posted by jimmie View Post
    I Cant edit or delete any of them
    HTML Code:
    ID	Payment Method	Customers	Zone	Order Total	Date Purchased	Status	Customer
    Comments	Action
    11385	authorizenet_aim
    advshipper	Preview Customers  Show Customer's Profile Show Customer's Orders steve Heinen
    Heinendrywall INC	 steve Heinen
    Heinendrywall INC	Minnesota
    United States	$31.14	03/01/2025 21:20:31	Pending		  
    11384	authorizenet_aim
    advshipper	Preview Customers  Show Customer's Profile Show Customer's Orders James Warren
    1st Choice	 James Warren
    1st Choice	Florida
    United States	$132.93	03/01/2025 01:07:49	Pending		 Display Order Details Display Shipping Label Display Invoice Display Packing Slip Print Data Sheet Delete Order Info 
    11383	authorizenet_aim
    advshipper	Preview Customers  Show Customer's Profile Show Customer's Orders James Warren
    1st Choice	 James Warren
    1st Choice	Florida
    United States	$30.29	02/28/2025 19:52:44	Pending		 Display Order Details Display Shipping Label Display Invoice Display Packing Slip Print Data Sheet Delete Order Info 
    11382	authorizenet_aim
    advshipper	Preview Customers  Show Customer's Profile Show Customer's Orders James Warren
    1st Choice	 James Warren
    1st Choice	Florida
    United States	$30.29	02/28/2025 19:52:14	Pending		 Display Order Details Display Shipping Label Display Invoice Display Packing Slip Print Data Sheet Delete Order Info 
    11381	authorizenet_aim
    advshipper	Preview Customers  Show Customer's Profile Show Customer's Orders James Warren
    1st Choice	 James Warren
    1st Choice	Florida
    United States	$30.29	02/28/2025 19:36:31	Pending		 Display Order Details Display Shipping Label Display Invoice Display Packing Slip Print Data Sheet Delete Order Info 
    11380	authorizenet_aim
    advshipper	Preview Customers  Show Customer's Profile Show Customer's Orders James Warren
    1st Choice	 James Warren
    1st Choice	Florida
    United States	$32.68	02/28/2025 19:32:48	Pending		 Display Order Details Display Shipping Label Display Invoice Display Packing Slip Print Data Sheet Delete Order Info 
    11379	authorizenet_aim
    advshipper	Preview Customers  Show Customer's Profile Show Customer's Orders James Warren
    1st Choice	 James Warren
    1st Choice	Florida
    United States	$32.68	03/01/2025 00:29:33	Pending		 Display Order Details Display Shipping Label Display Invoice Display Packing Slip Print Data Sheet Delete Order Info 
    11378	authorizenet_aim
    advshipper	Preview Customers  Show Customer's Profile Show Customer's Orders James Warren
    1st Choice	 James Warren
    1st Choice	Florida
    United States	$32.68	03/01/2025 00:28:46	Pending		 Display Order Details Display Shipping Label Display Invoice Display Packing Slip Print Data Sheet Delete Order Info
    Where is this from?
    PRO-Webs, Inc. since 2003 :: Zen Cart Hosting :: Zen Cart SEO – 12 Steps to Success
    **I answer questions in the forum, private messages are not conducive to a helpful community.

  5. #25
    Join Date
    Jan 2013
    Posts
    900
    Plugin Contributions
    0

    Default Re: authorize.net errors when checking out but orders go through.

    That is from the orders page, and yeah all five places

  6. #26
    Join Date
    Nov 2005
    Location
    los angeles
    Posts
    2,849
    Plugin Contributions
    11

    Default Re: authorize.net errors when checking out but orders go through.

    Quote Originally Posted by jimmie View Post
    Logs is working just not getting any logs when this happens...
    you have lost sight of the problem and it's resolution.

    as @lat9 says, i would start with why you are not getting those logs.

    logs are NOT working; despite what you are saying. when ZC says an error occurs, it makes an attempt to intercept the error log and place it in the ZC logs directory.

    now, zc says an error occurred, where is the log?

    i would contact your hosting company, and find the logs. there are access logs and there are error logs. without the error log, it is all a shot in the dark.

    Quote Originally Posted by jimmie View Post
    ...I looked up the words let us know and it is a database error...
    well, if you think it is a database error, there is really only 1 table in play here:

    TABLE_AUTHORIZENET

    have you tried inserting something into that table?

    but again, keep your eye on the ball. saying something is true does not make it true.

    find the logs.
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  7. #27
    Join Date
    Jan 2013
    Posts
    900
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    Default Re: authorize.net errors when checking out but orders go through.

    This has actually been going on for a few years now at first on zen version 1.51 to 1.56 it has happened sporadically only a handful of orders errored, but now on 2.10 it happens on every order now. I've been a zencart user for more than 7 years. Have used all the same plug-ins on every version. Can I give u site details so u can take a look?

  8. #28
    Join Date
    Jan 2013
    Posts
    900
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    0

    Default Re: authorize.net errors when checking out but orders go through.

    I only have a .com name with godaddy, I host my own website or sites if I want, been that way for years.

  9. #29
    Join Date
    Jan 2013
    Posts
    900
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    Default Re: authorize.net errors when checking out but orders go through.

    I added somethings to server to stop getting warnings.
    display_errors = off
    error_reporting = E_ALL & ~E_NOTICE & ~E_STRICT & ~E_DEPRECATED
    But I get fatal errors

  10. #30
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    13,410
    Plugin Contributions
    94

    Default Re: authorize.net errors when checking out but orders go through.

    Quote Originally Posted by jimmie View Post
    I added somethings to server to stop getting warnings.
    display_errors = off
    error_reporting = E_ALL & ~E_NOTICE & ~E_STRICT & ~E_DEPRECATED
    But I get fatal errors
    Just so you know, disabling those logs instead of correcting the root cause of the PHP warnings will result in my ignoring further posts by you requesting assistance.

    Those logs provide meaningful information for "remote debugging"; without that information, there's not much help I can provide.

 

 
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