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  1. #1
    Join Date
    Oct 2009
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    Default Is There A Customer's Order Search?

    I am running Zen Cart v.2.1 and sell downloadable products. I do have the Download Already Purchased installed, so it prevents a customer purchasing a duplicate product....but when they get this notice....they email with a request to reactivate their download.

    With customers having hundreds of orders, I was wondering if there was an option in Admin to search a product/model number in just in their account/orders? Currently I have to scroll through each order till I find it....and when searching Products Purchased in Admin....it is even a longer list to sift through to find their purchase of that specific product.

    Does such a feature exist??

    Thanks!

  2. #2
    Join Date
    Nov 2007
    Location
    Woodbine, Georgia, United States
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    Default Re: Is There A Customer's Order Search?

    Navigate to the customer under CUSTOMERS
    Select customer ORDERS button
    available is

    Search
    Product Name or ID:XX or Model
    Order ID

    ~Melanie
    PRO-Webs, Inc. since 2003 :: Zen Cart Hosting :: Zen Cart SEO – 12 Steps to Success
    **I answer questions in the forum, private messages are not conducive to a helpful community.

  3. #3
    Join Date
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    Default Re: Is There A Customer's Order Search?

    Thanks for your reply Melanie!

    When going to this area, these field search the entire database....not narrowed down to a specific customer's orders.

    I may not have explained this correctly....but I am looking to search though one customer's orders only. (i.e. I want to search through customer #123's account and find the order that they bought Product #654 on)

    Please let me know if I've misunderstood your answer.

    Thanks!

  4. #4
    Join Date
    Nov 2007
    Location
    Woodbine, Georgia, United States
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    Default Re: Is There A Customer's Order Search?

    Quote Originally Posted by NWCE View Post
    Thanks for your reply Melanie!

    When going to this area, these field search the entire database....not narrowed down to a specific customer's orders.

    I may not have explained this correctly....but I am looking to search though one customer's orders only. (i.e. I want to search through customer #123's account and find the order that they bought Product #654 on)

    Please let me know if I've misunderstood your answer.

    Thanks!
    Maybe this is a bug?
    PRO-Webs, Inc. since 2003 :: Zen Cart Hosting :: Zen Cart SEO – 12 Steps to Success
    **I answer questions in the forum, private messages are not conducive to a helpful community.

  5. #5
    Join Date
    Oct 2009
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    Default Re: Is There A Customer's Order Search?

    I tried it once again this morning after seeing your reply (just to make sure it wasn't my user error)...and it searches the entire database. I don't think that it is a bug...it has always been this way.

    Maybe it never has been a feature??

    Thanks again for your reply!

 

 

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