I know that no money is involved and that worldpay are sending emails out fine. the trouble is that my shop doesn't know that anything has gone through! even in test mode the transaction should show up successfull, and create an order in zen-cart! my shop is just reporting a cancellation everytime!Originally Posted by Pauls
if i turn the shop to live it does the same! I've already had one customer make an order when it was in live mode, they got the cancellation message, the products did not leave there shopping cart and zen didn't report an order. The customer thinking the transaction didn't go through did it again, i had to refund it and ask him what he orded because i had no record of it, because like i said the shop thinks that you have cancelled the order, despite worldpay actually taking the money
the cancellation screen you get when it called cack into the shop from world pay should only happen if you click cancell order in the worldpay payment screen!
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