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  1. #1
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    Default Help! Client messes up first page and has asked me to help!

    Hi Forum,

    I am a web host and I host a few Zen Cart stores and one of my clients was inserting some pictures into the first page of his cart and after saving his work his page went from a 3 column layout to a 2 column layout. The rest of the pages appear to be okay. I am not a Zen Cart Guru but I would like to help him out of a jam. Here is the e-mail he sent me:

    "I've managed to screw something up on my website main page and hope maybe
    you can give me an idea as to how I can fix it. I was determined to figure out the insertion of images on the main page as that is a different system than the products and manufacturers images. Those two have a "browse" button to get the images and the text editor thing for the other pages asks for a URL. It took until the last day or so for me to figure out I had to put ".JPG" or whatever at the end. So this morning I put the logos of my suppliers on the main page and was feeling good until I noticed that the whole right column is gone! No SSL logo, no semaphore and no links or anything! All is still there if you go to any other page
    but I did something to widen the middle column and apparently crowd out the right column on the main page. Any ideas??"

    I know a little about PHP and HTML. I assume this is just going to turn out to be a PHP and/or HTML formatting issue? I also have backups and I am comfortable in front of the command line. I just don't know which files do what and where to look? I would prefer to figure out what is wrong and fix it over just doing a restore so I can explain it to him so as to help him from possibly doing it again. I am trying to be proactive here. The URL is http://dcchobbysupply.com. Any help and one can give me will be much appreciated!

    Thanks!

    Dave

  2. #2
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    Default Re: Help! Client messes up first page and has asked me to help!

    Their "webring" code is incomplete or bad. It contains:
    HTML Code:
    <noscript />
    Since <noscript> is not a self-closable tag, the browser is treating everything after it as part of the <noscript> content. If you were to disable javascript in the browser you might see the rest of the content.

    Solutions:
    1. just remove the <noscript /> from the code in the page
    or
    2. find out what "should' be the real noscript content, and insert it properly using
    HTML Code:
    <noscript>blah blah blah </noscript>
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
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    Default Re: Help! Client messes up first page and has asked me to help!

    DrByte,

    Thanks for the help! Which PHP file do I find this bit of code located in?

    Regards,

    Dave

  4. #4
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    Default Re: Help! Client messes up first page and has asked me to help!

    Not sure -- all depends how they've built their site.
    Typically would be in any of:
    /includes/languages/english/html_includes/classic/define_main_page.php
    /includes/languages/english/html_includes/define_main_page.php
    /includes/languages/english/classic/index.php
    /includes/languages/english/index.php
    or maybe even hard-coded wrongly in:
    includes/templates/classic/templates/tpl_index_default.php
    or
    includes/templates/template_default/templates/tpl_index_default.php
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5
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    Default Re: Help! Client messes up first page and has asked me to help!

    Thanks again for your help!

    Regards,

    Dave Brilliant
    Brilliant Host
    http://brillianthost.com

 

 

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