OLD Super Orders 2.0 (See v3.0 thread instead)

[wickedklown]

Blindside,

well for some reason, when i do a refund via super orders, it makes the order stop showing for the customer in the catalog. I have no idea why, or what is making it happen, all i know is that if i remove any refunds or purchase orders from there order , it comes right back and shows for them...

i cant seem to figgure out why..


iv also come across another small issue.

when i edit the status history for an order it does add the comments i change to the history, however it shows "rn" in front of each line of text... this im also not sure why.
when i view the history as a customer in the catalog, it shows some HTML tags and stuff in the text...

below is an example

ADMIN SIDE:
Order Processed. You will be notified when this order is out for shipping. If you have any questions, please contact us.
rnThanks
rnMYRCS
rn
rnThe Shirt is of My RC Supply. If you click on the Additional Images tab of the product Details page, you will see a logo shirt of ours in white. They also come in black. We will send a LARGE WHITE tee with your order. Thanks for the feedback Greg.
rnMYRCS-Sales
---------------------------------------
CATALOG SIDE:
Order Processed. You will be notified when this order is out for shipping. If you have any questions, please contact us.<br />\r\nThanks<br />\r\nMYRCS<br />\r\n<br />\r\nThe Shirt is of My RC Supply. If you click on the Additional Images tab of the product Details page, you will see a logo shirt of ours in white. They also come in black. We will send a LARGE WHITE tee with your order. Thanks for the feedback Greg.<br />\r\nMYRCS-Sales
-----------------------------------------

one thing that i noticed is that my purchase orders arnt installed in the moduals section, this could be a reason why its doing that when i do a purchase order or refund? i dont know...

anyways, anyhelp would be great. Please PM me if you need to have a look for yourself.

Thanks again blindside.
This contrib ROCKS!
Benjamin

[BlindSide]

No idea off hand as to what might cause it, but the nature of them leads me to believe it's in your mods and any customizations you've done. Here's a couple things to check...

1. Did you perform a full installation, particularly the required edits to the order classes in the admin and catalog sides?
2. Do you have any customizations to the account page in the catalog. It would be includes/modules/pages/account/header_php.php and/or includes/templates/[your_template]/templates/tpl_account_default.php
3. What version of Zen Cart are you running? This module shouldn't be used under v1.2.5.
4. I'm not totally familiar with all your mods, do any of them affect orders, order statuses, or the associated tables? If so, you may want to remove or disable them and see if the behavior continues.

[wickedklown]

No idea off hand as to what might cause it, but the nature of them leads me to believe it's in your mods and any customizations you've done. Here's a couple things to check...

1. Did you perform a full installation, particularly the required edits to the order classes in the admin and catalog sides?
2. Do you have any customizations to the account page in the catalog. It would be includes/modules/pages/account/header_php.php and/or includes/templates/[your_template]/templates/tpl_account_default.php
3. What version of Zen Cart are you running? This module shouldn't be used under v1.2.5.
4. I'm not totally familiar with all your mods, do any of them affect orders, order statuses, or the associated tables? If so, you may want to remove or disable them and see if the behavior continues.

Yes, Order Questions, does change that header_php file. I included the file edits manualy as to not mess with another mods that i did. It enables the customer to add comments to there order status from the order history page.

the mod dont work all that well as you cant get support, and it dont send emails back to the admin when they leave a msg...

Ill try and remove this modual, and see if it clears up anything.
Thanks again.
Benjamin

[wickedklown]

actualy, that modual edits the file inside the account_history_info folder... different file all togther

but the file your talking about is tpl_account_history_info_default.php right?

well that mod does edit that file, however i cant seem to find your version of the file in my release rev45 i believe. Nor can i find anywhere where you ask us to edit the file

[wickedklown]

what file and or file edits am i missing if it shows AUTO_COMMENTS_******

when i check the add defult comments to order status history?

i went through and checked everything from the readme, but still didnt find anything that i had missed.

any help would be great.
Benjamin

[BlindSide]

Sounds like you had some issues installing the SQL file, because all the AUTO_COMMENTS_* defines are database entries in the configuration file. Take a look at super_orders_sql.sql and you'll find them in there. If they are installed properly, they should work without any further effort (default standardized comments are included in the SQL).

How did you install the SQL file? Did you get any errors?

[wickedklown]

yes i installed the sql file when i installed the mod.

Iv tried to reinstall it, but it keeps telling me about the dup entries..

what should i remove from the DB so that i can reload the sql file and have everything work correctly

[wickedklown]

Well, i removed all the tables and such that your sql file loaded, then i reloaded them via phpmyadmin.

It gave me an error, so i did it again. This time everything seemed to work, but i got an error about the bar-code stuff at the bottom of the sql file.

However the auto text defines are working now YAY!!!!!

but is there still a problem since i setup a test payment via super orders, and the comments came out as

Payment received in our office. Payment ID:

Is this correct? or should there be an ID number beside that?
if so, where does the ID number come from? and how do i add it in there, or should it be added automaticly, or is it becuase i didnt fill out the number/name fields?

any help would be great.
Thanks
Benjamin

[wickedklown]

seems that i have everything sorted and working.

just one other small issue.

when i update my comments history via edit, you get the :rn: and /br tags in the text.. looks bad in the admin side, and even worse on the catalog side.


any idea how to fix this?

[TPHoare]

Posted this on another forum but think I should have put my query here..........

Have just installed Super Orders on our test site with no problems and it could be very useful for us but.......

For purchase orders is there no way that a customer can be approved first before making a purchase order so that non approved customers only have the credit/debit card option.

Most of our sales are done by card but we are increasingly dealing with bigger organisations who want to be invoiced after delivery. I don't want buyers who would normally use a card thinking they can buy now and pay later willy nilly.