
Originally Posted by
BlindSide
@crazycucumber et. al.
Regarding e-mails not going out in the batch updater. I got way behind on the old SO support thread, so this is the first I'm hearing about this. I'll have to take a look at the code for some ideas, but is this limited to those who use a local e-mail server? (Local server is Admin > Configuration > E-mail Options > E-Mail Transport Method > "sendmail"). Can you send order update e-mails without issue from the SO order details page? ........
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Spam is always a suspect cause. If you are having this problem, make sure you are looking in spam folders. Unfortunately, this not something that I can help you with. My advice is to train your spam folders better, warn your customers when they sign up about (give them the "from" address), keep an eye on blacklists to make sure you aren't listed, and (if all else fails) change the text in the e-mail.
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