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  1. #251
    Join Date
    Jun 2006
    Location
    Atlanta, GA
    Posts
    118
    Plugin Contributions
    0

    Default Re: Super Orders 2.0

    Thanks, you were correct, some files were in the wrong place. The readme states that unzipping the files in the catalog directory will lead to everything being in the right place. This correct, but I still got confused because of the second includes folder in the admin directory. Perhaps a line could be added to the readme noting which includes folder it goes in for us novices.

    This is a great program, by the way, good job. I did the suggested modifications to display entire shipping service in the invoice and packing list. (UPS Next Day vs. UPS). This is important for me because I need to notice when a customer has upgraded shipping.

    Thanks again!

  2. #252
    Join Date
    Sep 2004
    Posts
    1,388
    Plugin Contributions
    4

    Default Re: Super Orders 2.0

    Glad you got it working.
    Quote Originally Posted by divinelighting View Post
    This is a great program, by the way, good job. I did the suggested modifications to display entire shipping service in the invoice and packing list. (UPS Next Day vs. UPS). This is important for me because I need to notice when a customer has upgraded shipping.
    I will see about making that an admin configuration switch in the future, or perhaps displaying it in a more pleasant manner.
    Frank Koehl
    "Cleverly Disguised as a Responsible Adult"

    frankkoehl.com

  3. #253
    Join Date
    Oct 2006
    Posts
    5
    Plugin Contributions
    0

    Default Re: Super Orders 2.0

    When my client goes to Batch Form Print, enters search criteria, and then clicks search, she gets sent to the admin login page... so she logs in again, goes to Batch Form Print again, re-enters search criteria, and then it all works fine. I tested it, and the same thing happens to me. I've been searching the forums for batch form problems, and relogging into the admin, but I can't find anything about this problem. Has anyone else had this problem, and know what it is causing it?

    Sorry if this has already been addressed and I missed it.

  4. #254
    Join Date
    Aug 2004
    Location
    Belfast, Northern Ireland
    Posts
    2,480
    Plugin Contributions
    14

    Bug Report (Address missing for UK orders after installing Super Orders)

    Hi,

    I've had two people building sites with Zen Cart contact me through this forum with problems with super orders and 1.3.5...

    It seems that Super Orders is interfering somehow with the address_format_id for the UK in the countries table. It appears that it changes it to 6 so that, although customers can complete the checkout process and their address details are recorded, when it comes to displaying these address details they do not show up as address_format_id 6 doesn't normally exist (unless you add it yourself). Of course this means that the order e-mails don't show the billing/shipping addresses either.

    This is just a heads up for whoever writes this module, I don't use it myself and don't have the time to look into this. However two people with exactly the same setup and problem (1 at least from a completely fresh install of 1.3.5) sounds like a coincidence and I've found that rarely is there is such a thing in computing... that's normally how I find bugs! :)

    Hope that is of use to someone.

    All the best...

    Conor
    ceon

  5. #255
    Join Date
    Nov 2005
    Location
    Narnia
    Posts
    822
    Plugin Contributions
    0

    Default Re: Super Orders 2.0

    Frank, please let us know if Super Orders is compatible with ZC v1.3.6 which was just released. Thanks.

  6. #256
    Join Date
    Sep 2006
    Posts
    52
    Plugin Contributions
    0

    Default Re: Super Orders 2.0

    Question about "edit products" link on Order Details. When i click on this link a window (attached jpg) is displayed but there is no fields or buttons to allow me to change the item.

    Please let me know what needs to be done.
    Thanks.
    Attached Images Attached Images  

  7. #257
    Join Date
    May 2006
    Location
    Texas
    Posts
    565
    Plugin Contributions
    4

    Default Re: Super Orders 2.0

    edit products hasn't been implemented yet.. only allows for splitting the ticket at this time. the zen team is adding more fields / rewriting the product stuff, so Frank decided not to touch it until the changes have stopped :)

  8. #258
    Join Date
    Oct 2006
    Posts
    3
    Plugin Contributions
    0

    Default Re: Super Orders 2.0

    I'm very new to Zencart so forgive me if the questions seem uninformed (because they are):

    1. The installation instructions say "FTP the contents of [temp directory]/catalog into the root of your Zen Cart installation." Are the "admin" and "includes" folders meant to replace the ones that are already there? If so, won't that delete files that I've already customized? Rather than risk that happening, I hand installed all of the files into the proper folders but I'm not sure this worked because there is not a "Super Orders" selection under "Configuration" but there is a "Super Orders" under "Customers."

    2. The second part of the install says to "Run the super_orders_sql.sql file on your database. Will work with the "SQL Query Executor" tool in the Admin (Tools > Install SQL Patches)." There really are no instructions for using this tool. I went to SQL Query Executor, clicked on the "Choose File" button and selected the super_orders_sql.sql file. I then clicked on the "Upload" button and got this message:

    1062 Duplicate entry 'CA' for key 2
    in:
    [INSERT INTO zen_so_payment_types VALUES (NULL, 1, 'CA', 'Cash');]
    If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.
    I assume that this was the way to run this file but I can't be sure. Did I do it correctly?

    3. The Purchase Payment module is installed and turned on. Is it supposed to put a text entry field somewhere in the order form where the customer can input the P.O.?

    4. Is there something I can turn on to so that tax exempt customers can identify themselves as such and enter their tax ID number to insure that they are not taxed?

    Thanks for any help.

  9. #259
    Join Date
    Nov 2005
    Location
    Narnia
    Posts
    822
    Plugin Contributions
    0

    Default Re: Super Orders 2.0

    Quote Originally Posted by spamis View Post
    I'm very new to Zencart so forgive me if the questions seem uninformed (because they are):

    1. The installation instructions say "FTP the contents of [temp directory]/catalog into the root of your Zen Cart installation." Are the "admin" and "includes" folders meant to replace the ones that are already there? If so, won't that delete files that I've already customized? Rather than risk that happening, I hand installed all of the files into the proper folders but I'm not sure this worked because there is not a "Super Orders" selection under "Configuration" but there is a "Super Orders" under "Customers."
    If you ftp the contents of the file you are about to upload to your server, some files might be overwritten, but most files will likely be new and so won't overwrite any existing files. This is why it is important to read the instructions and determine if the mod overwrites anything, and to make backups first.

    2. The second part of the install says to "Run the super_orders_sql.sql file on your database. Will work with the "SQL Query Executor" tool in the Admin (Tools > Install SQL Patches)." There really are no instructions for using this tool. I went to SQL Query Executor, clicked on the "Choose File" button and selected the super_orders_sql.sql file. I then clicked on the "Upload" button and got this message:

    1062 Duplicate entry 'CA' for key 2
    in:
    [INSERT INTO zen_so_payment_types VALUES (NULL, 1, 'CA', 'Cash');]
    If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.
    I assume that this was the way to run this file but I can't be sure. Did I do it correctly?
    Had you installed a previous version of this mod before? The "duplicate entry" message shows that you already have that table in your database. What I did to solve this - and I don't know if it's the best or even the right way to do it - was do delete the areas of the sql file that would give me that message. However, if you're not comfortable with this you might want to check with the mod creator first.

    From what I understand it's best to copy the sql text and paste it into the text area rather than to use the "upload" function.

    4. Is there something I can turn on to so that tax exempt customers can identify themselves as such and enter their tax ID number to insure that they are not taxed?
    I believe there is another mod in the downloads area which gives a field for tax exempt numbers. The latest version of this mod might not be up to date, though, so you might want to search for the thread on this forum related to the mod and see if there's an update for the mod on its way.

  10. #260
    Join Date
    Sep 2006
    Posts
    52
    Plugin Contributions
    0

    Default Re: Super Orders 2.0

    Quote Originally Posted by getyourgameshere.com View Post
    edit products hasn't been implemented yet.. only allows for splitting the ticket at this time. the zen team is adding more fields / rewriting the product stuff, so Frank decided not to touch it until the changes have stopped :)
    Thank you for the reply, getyourgameshere.com. Do you know the estimated timeframe for this change order functionality? Also, would shoppers be able to change their orders?

 

 

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