Ask A Question

[Odion]

Well, the good news is that I just installed a 1.3.6 test site (no mods except ask a question) and it works perfectly. So this may have been one of the mail bugs that was fixed in 1.3.5 (see changelog for details - Dr Byte said there were a couple). Please also see this wiki page:

http://www.zen-cart.com/wiki/index.p...Email_Problems

Scott

I've installed 1.36 and all mail works perfectly however the ask a question mod doesn't work. Ie everything seems fine but I receive nothing. I've tried on php, sendmail and smtp.

I'm using the 1.35 mod updated on 23/9. There's no newer updates other than that. Anyone having the same problems?

[Woodymon]

Well, the good news is that I just installed a 1.3.6 test site (no mods except ask a question) and it works perfectly. So this may have been one of the mail bugs that was fixed in 1.3.5 (see changelog for details - Dr Byte said there were a couple). Please also see this wiki page:

http://www.zen-cart.com/wiki/index.p...Email_Problems

Scott

Hi Scott-

I just installed your current AAQ on a fresh Zen Cart 1.36 install. After I send a message via the AAQ contact form I observe "Your message has been successfully sent." However I am not receiving the email messages. Although I'm receiving all other email messages sent by the shopping cart.

I did not see anything on the wiki page which addressed my specific issue. Any ideas/recommends?

Woody

[swguy]

Try doing a "Contact Us" and be sure it gets to you. AAQ uses the Contact Us mechanism.

[Woodymon]

However I am not receiving the email messages.

Oops. Didn't have the email client set-up correctly. It works and I like ;-)

BTW it would be a cool feature if the AAQ email subject line could be defined based on which product page the inquiry came from, rather than the generic "Message from My Store" subject line. I see the product is listed in the body of the email but nicer if it could be in the subject. Just a wishlist item ;-)

Woody

[dnuttall]

What would be required to be selective on which product(s) AAQ is linked to?

TIA.
Dave

[swguy]

I give a bunch of examples here:

http://www.thatsoftwareguy.com/zenca..._messages.html

Good luck,
Scott

[dnuttall]

I give a bunch of examples here:
http://www.thatsoftwareguy.com/zenca..._messages.html

Thanks, Scott.
That's very helpful.

I'm still trying to figure out why the default AAQ is linked to "Product - General" types.

Perhaps there is a thread somewhere that reveals all, but haven't encountered it thus far in my travels.

TIA.
Dave

[dnuttall]

Above I may have said:
>> I'm still trying to figure out why the
>> default AAQ is linked to "Product - General" types.

Guilty as charged. Didn't read ALL of the code.

The answer is that the tpl_product_info_display.php file seems to hold the alignment with Product - General types.

d.

[swguy]

Ask A Question users who are also using the button (instead of a text link): be sure to merge the new 1.3.7 includes/languages/english/button_names.php file changes with your customizations.

Scott

[webman]

Hi swguy,

Just installed the AAQ mod and get the follwoing error when clicking on th eAAQ link:

Warning: require(includes/templates/template_default/templates/tpl_ask_a_question_default.php) [function.require]: failed to open stream: No such file or directory in /***/template_default/common/tpl_main_page.php on line 119

Fatal error: require() [function.require]: Failed opening required 'includes/templates/template_default/templates/tpl_ask_a_question_default.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /***/template_default/common/tpl_main_page.php on line 119

This error was mentioned in a couple of eariler posts but other than "dont bother I uninstalled it", and "....figured out what I did wrong...was my own stupidity...."... no other fix or tip for fixing the problem was noted by the author which isn't a lot of help with other cart owners suffering from 4am brain freeze! :)