a new customer signed up for our site last night and somehow paid using a coupon or gift certificate but we never issued any to the customer.. especially not for the entire order total..
The invoice lists Gift Certificate/Coupon as the payment method.. In fact we have no gift certificates issued at all and no coupons or offers running at all right now.. how did this person manage to not pay for the item and yet checkout?
I'd say we have a serious glitch here..
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