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  1. #21
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Cannot create new customer

    In theory ... once all is working well on your v1.3.6 site ...

    Backup the database ...

    Empty the database on the v1.3.6 site ...

    Load a copy of the v1.2.6 site ...

    Run the /zc_install on the v1.3.6 site ... and UPGRADE ...

    Test things out and write down any changes you need to do such as:

    Edit all Payment Modules and write down settings ... remove ... install ... reconfigure ...

    Edit all Shipping Modules and write down settings ... remove ... install ... reconfigure ...

    Edit all Order Total Modules and write down settings ... remove ... install ... reconfigure ...

    Setup your Template ... that got lost on the drop/add of the database tables ...

    Setup your side boxes ... those got lost on the drop/add of the database tables ...

    You are keeping notes right?


    When you think you are done ...

    Repeat processes and test your notes and update them ...

    Once you have this upgrade down to a science ... and you have tested your site and all is 100% perfect ... then you will be ready to do it for real ...


    Take Live site Down for Maintance ...

    Backup database ...

    Empty v1.3.6 site database ...

    Load Live site database ...

    Run /zc_install and UPGRADE v1.3.6 site ...

    Follow notes and get all happy again ...

    Test Test Test ...


    Once all is good, you then are moving the Live site to /old_shop and your v1.3.6 where your Live site was example /catalog ...

    NOTE: be sure you changed the PATHS ONLY on the 2 configure.php files to the Live Site vs v1.3.6 site ... do NOT change the database as you are now using the v1.3.6 database ... save the old database from the Live site in case of emergency ...


    There are many threads on how to do this type of upgrade for the least amount of down time and the safeties to check, perform, etc.
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  2. #22
    Join Date
    Nov 2006
    Posts
    12
    Plugin Contributions
    0

    Default Re: Cannot create new customer

    Thanks, Linda. I will print these out and do it.

    Marci

  3. #23

    Default Re: Cannot create new customer

    I am unable to Create a login profile when I finally finish filling out my info a get and error notice with an *, but I am not told what I am missing. Also I am not getting the phone number's of my customers to show up.
    Rich People scream, Wealthy people whisper

    www.cooltechcentral.com

  4. #24
    Join Date
    Mar 2004
    Posts
    16,042
    Plugin Contributions
    5

    Default Re: Cannot create new customer

    I created an account at cooltech

    make sure that you are using the correct state name
    Zen cart PCI compliant Hosting

  5. #25
    Join Date
    Sep 2007
    Posts
    4
    Plugin Contributions
    0

    Default Re: Cannot create new customer

    ZenCart 1.3.7.1
    I am having an error creating accounts. It worked when i first installed the cart. However now it comes up with an error when submitted.

    www.dakgran.com/dealers
    un:dakgran
    pw:rushmore

    I am just getting frustrated and have uploaded the original files and they didn't fix the problem. I just need help getting this fixed. anyone???

  6. #26
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Cannot create new customer

    This site is not working to see what might be wrong ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  7. #27
    Join Date
    Sep 2007
    Posts
    4
    Plugin Contributions
    0

    Default Re: Cannot create new customer

    sorry it should work.
    http://www.dakgran.com/dealers

  8. #28
    Join Date
    Sep 2007
    Posts
    4
    Plugin Contributions
    0

    Default Re: Cannot create new customer

    or you can go to
    http://www.dakgran.com
    and then click the dealer link on the menu

  9. #29
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Cannot create new customer

    This looks like damaged or missing files ...

    You have used the Classic Template rather than your own templates and overrides so we cannot test if this is a template issue or a bad file easily ...

    Try to reload the files:
    /includes/modules/pages/create_account/*.*
    /includes/templates/template_default/templates/tpl_create_account_default.php
    /includes/languages/english/create_account.php

    /includes/modules/pages/create_account_success/*.*
    /includes/templates/template_default/templates/tpl_create_account_success_default.php
    /includes/languages/english/create_account_success.php

    Does this work?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  10. #30
    Join Date
    Sep 2007
    Posts
    4
    Plugin Contributions
    0

    Default Re: Cannot create new customer

    ok, i reloaded these, and it did not work. Got another solution i could try??

 

 
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