Lloyd,
add the following code to includes/languages/english/YOUR_TEMPLATE/returns.php
PHP Code:
define('STORE_TEXT', 'The following request has been received:<br />');
save the file and upload to your server.
This should fix the that problem.
In includes/modules/pages/returns/header_php.php
find the following code:
PHP Code:
"Action Requested" . "\n" .
$action . "\n" .
'------------------------------------------------------' . "\n" .
"Reason:" . $reason . "\n" .
'------------------------------------------------------' . "\n" .
replace the entire block with the following:
PHP Code:
"Action Requested:" . "\t" . $action . "\n" .
'------------------------------------------------------' . "\n" .
"Reason:" . "\t" . $reason . "\n" .
'------------------------------------------------------' . "\n" .
Save the file and upload to your server.
Bookmarks