I understand your frustration of not getting answers to your problems. But if you actually scroll back through the first 38 pages of this forum, and the entire previous NOS forum, you will see that NotGoddess has been more than extremely helpful and supportive...
This forum is based on users helping each other, not the creator helping everyone.
I don't have an answer to your problem, but i will continue to look into it...
Best of luck.
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