Hi Tim,

We, nor anyone else is obligated to develop anything for free, we do it as a contribution to the community.

This contribution was originally developed by Dave at Open operations, we merely took it and fixed alot of bugs to get it working on a clients site, which again was a few years ago.

We are very busy and are trying our best, but we will not drop our paid work to develop a free peice of software or module. This is suppose to be a community and i fail to believe that everyone using this contrib that no one can help and fix a few of the minor problems.

If you take the poll manager or testimonials manager they have been updated by users of this forum and this community, which is good because thats the way open source and the GNU/GPL licence is suppose to work. Although i know there are others that took these modules and are now selling them as their own work.

Under no circumstances are we liable to fix anything for anyone for free, more so its kind of hard to fix a bug that everyone notices but no tells us what page this error appears, are we suppose to go through the code and hope we find the problem?

you said you were told ''sorry, its not a ticket item so we wont be putting it high on the priority list, but we should have it fixed shortly'', who exactly said that? it certainly wasn't us.

You also said "please do the right thing and ask zencart to remove it from the module downloads...as you can see it is costing people time and effort as it is.", this contribution work perfectly on our systems and we haven't come across any bugs so far, but we have removed alot of redundant code and i know there are others that also have it working fine, so why would we ask for it to be removed??

Alot of software have bugs and need updated, if we were charging for this module i'm sure we would make it more of a priority to update it, but we don't so it isn't.

If you require custom coding then ask a developer to fix the problems now? or why don't you use one of the other FAQ contributions, or why don't you do what i personally did and learn the code, which does take time and effort and ultimately cost, but we are certainly reaping the benefit.

or even better, get involved with the project, donate towards its development and also you may want to tell us where this problem exists so we can guide you with what to do.

The module is there its up to each individual to assess which one is best for their needs, if this one doesn't work for you then bin it and use another.

I'll say it again, we are trying to upgrade the contrib but we are very busy and we need to pay the bills so i'm not sure when we can release it, in the meantime as the community for help.

Derek