Return Authorization Module (RMA)

[MeltDown]

Hi Clyde - Thanks for this very useful module.

What am I missing here? I want to add "Store Credit" as an option to the "Action Requested:" list. I've made the following changes to returns.php:

define('ENTRY_ACTION', 'Action Requested:');
define('ENTRY_ACTION_REFUND', 'Refund');
define('ENTRY_ACTION_STORE_CREDIT', 'Store Credit');
define('ENTRY_ACTION_REPLACE', 'Replacement');
define('ENTRY_REASON', 'Reason for Return:'); 

But see no change. Can you see what I've done incorrectly or incompletely?

Thanks!

Tim

Sorry, Clyde, you were one step ahead of me. I just now realized that a newer version was released with the changes I wanted built-in. I upgraded and everything looks great!

Thanks again!

Tim

[clydejones]

Hi Clyde - Thanks for this very useful module.

What am I missing here? I want to add "Store Credit" as an option to the "Action Requested:" list. I've made the following changes to returns.php:

define('ENTRY_ACTION', 'Action Requested:');
define('ENTRY_ACTION_REFUND', 'Refund');
define('ENTRY_ACTION_STORE_CREDIT', 'Store Credit');
define('ENTRY_ACTION_REPLACE', 'Replacement');
define('ENTRY_REASON', 'Reason for Return:'); 

But see no change. Can you see what I've done incorrectly or incompletely?

Thanks!

Tim

If you're using the most recent update from the downloads section you don't have to set the define statements, you can do this from admin -> configuration -> return authorization

[A-1 Electronics]

When I click on the returns link in my 'Information' sidebox, the link opens the login page instead of the return authorization page. If I hover the mouse over the link it shows at the bottom of IE7 that it is going to link to the 'RA' page. However, it ends up on the 'Login' page.

Where might I begin to look for the link error?

[clydejones]

When I click on the returns link in my 'Information' sidebox, the link opens the login page instead of the return authorization page. If I hover the mouse over the link it shows at the bottom of IE7 that it is going to link to the 'RA' page. However, it ends up on the 'Login' page.

Where might I begin to look for the link error?

Check admin -> configuration -> Return Authorization

turn off only registered users can submit a link

[A-1 Electronics]

Check admin -> configuration -> Return Authorization

turn off only registered users can submit a link

Thank you. That did it.

[modchipfitters.co.uk]

this is great mod thankyou

just 1 thing how can i make the order number box as a required field as this would save a lot of time in having to search for a customers through admin

[clydejones]

this is great mod thankyou

just 1 thing how can i make the order number box as a required field as this would save a lot of time in having to search for a customers through admin

I'll post a fix for you ASAP

[modchipfitters.co.uk]

I'll post a fix for you ASAP

ok great thanks

[clydejones]

this is great mod thankyou

just 1 thing how can i make the order number box as a required field as this would save a lot of time in having to search for a customers through admin

Here's the fix for "order number required"

As always, unzip the file, rename the YOUR_TEMPLATE folders to match the name of your custom folder.

upload (FTP) the includes folder to your server.

Attachment 1870

[imendes]

I installed the latest RMA version with the last fix in Zencart 1.37.

My problem is that when the user is logged, the script only fills the Full Name, Email and Phone fields with the correct information. The rest of the fields (Street Address, City, State and Zip Code) are filled with information of another user. I have only 2 users. I logged in with the second user, and I get some information of the first user.

Any help?

Thank you.