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  1. #81
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
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    6

    Default Re: How to set up downloadable products

    When we have time to re-write all of that logic we will be ...

    Suggestions are always helpful, but we do know that this can be confusing to use and will be re-writting the Admin in a future release ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  2. #82
    Join Date
    Sep 2005
    Posts
    460
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    0

    Default Re: How to set up downloadable products

    I just wonder what the customer should get and how to be able to download the file she/he buys. I have set up all here like said and the admin finds the file and the download details are also in the order information visible.
    I'm trying to buy as a test customer the product, I confirm the order, get email about the order but no download link! As admin I go to mark the product Processing or Delivered but as customer I only get an email about the status change, no download link.

    What shall I do?
    I may be blond but at least I found Zen.

  3. #83
    Join Date
    Apr 2004
    Location
    UK
    Posts
    5,821
    Plugin Contributions
    2

    Default Re: How to set up downloadable products

    Quote Originally Posted by ellivir View Post
    I just wonder what the customer should get and how to be able to download the file she/he buys. I have set up all here like said and the admin finds the file and the download details are also in the order information visible.
    I'm trying to buy as a test customer the product, I confirm the order, get email about the order but no download link! As admin I go to mark the product Processing or Delivered but as customer I only get an email about the status change, no download link.
    For security reasons, download link is NOT given in/via email/s,
    but download file/zip should be available
    when customer logs into their account,
    after purchase, at your zencart site...

  4. #84
    Join Date
    Sep 2005
    Posts
    460
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    0

    Default Re: How to set up downloadable products

    Quote Originally Posted by misty View Post
    For security reasons, download link is NOT given in/via email/s,
    but download file/zip should be available
    when customer logs into their account,
    after purchase, at your zencart site...
    I can see only the product bought there but no links in it or anywhere in "My Account".
    I may be blond but at least I found Zen.

  5. #85
    Join Date
    Jun 2006
    Location
    Birmingham, UK
    Posts
    24
    Plugin Contributions
    0

    Default Re: How to set up downloadable products

    Hi there.

    I have followed these pages as much as I can to set up music downloads. When I go to a product the attribute Download: MP3 appears as a radio button, but there is no add to cart button, so I can't go any further. I have the 'Display Product Price/Add to Cart' and 'Display Product Add to Cart Button' enabled in Configuration-Product Listing, but there is nothing.

    Am I missing something obvious?
    Jemma

  6. #86
    Join Date
    Jun 2006
    Location
    Birmingham, UK
    Posts
    24
    Plugin Contributions
    0

    Default Re: How to set up downloadable products

    I've solved that by reinstalling the cart - I was only in the early stages anyway.

    I can go through all steps now except when I choose 'download' after payment has been accepted it says:

    Forbidden
    You don't have permission to access /~Jemma/zen-cart/pub/.kcsdhrsefpdbdyxjsn/test.zip on this server

    I've made the pub and dowload folders 777 to see if that changes anything but still get the same error.

    Any suggestions?
    Jemma

  7. #87
    Join Date
    Mar 2007
    Location
    Chandler, Az
    Posts
    54
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    0

    Default Re: How to set up downloadable products

    couple of things...
    ajeh you've been a HUGE help on this but things are still not quite functioning... i followed your step by step to the T and i'm still coming up with errors.. i have a feeling they are simple though.

    1. everything comes up on the page fine. i.e. image, radio button etc

    2. "add to cart", and continue brings me to a shipping page witch defaults to free shipping witch i would think is ok since its a downloaded file.

    3. "continue to checkout" brings me to a page showing the total of the bill an underneath its giving me red text that says "we are not accepting payments from your region at this time" why does it say that?

    4. "continue checkout" brings me to the last page with all the info... shipping address, quanity in cart etc.

    5. "confirm the order" takes me to this

    (Email Error: Could not instantiate mail function.)
    and that is my last problem

  8. #88
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: How to set up downloadable products

    A download should not go to the checkout_shipping unless there is a product that needs a physical shipping address ...

    Be sure that your Products are NOT marked as a Virtual Product ...

    Downloads do NOT get marked as Virtual as they know that they are virtual with the Download on the Attribute ...

    Have you an URL to one of your Products?

    What version Zen Cart?

    Clean install or an Upgrade?

    How did you install? How did you Upgrade?

    What zones are set on your Shipping Modules?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  9. #89
    Join Date
    Mar 2007
    Location
    Chandler, Az
    Posts
    54
    Plugin Contributions
    0

    Default Re: How to set up downloadable products

    Quote Originally Posted by Ajeh View Post
    A download should not go to the checkout_shipping unless there is a product that needs a physical shipping address ...

    Be sure that your Products are NOT marked as a Virtual Product ...

    Downloads do NOT get marked as Virtual as they know that they are virtual with the Download on the Attribute ...

    Have you an URL to one of your Products?
    http://www.ransomapparel.com/store/i...products_id=15

    What version Zen Cart?
    1.3.7 on a windows server

    Clean install or an Upgrade?
    clean install

    How did you install? How did you Upgrade?
    install was by a friend who works for the server company i host on.

    What zones are set on your Shipping Modules?
    under modules/shipping nothing is enabled acept flat rate for shipping

  10. #90
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: How to set up downloadable products

    I do not see any attributes on this product for a download ...

    Did you add the download in the Attributes for this?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

 

 
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