Can't hide Quantity discounts Available

[mysterion]

Despite searching both my admin and the forum I still don't understand why the "Quantity discounts available" link is appearing at the bottom of the product detail page.

I've tried to turn off all discounts in price manger and under the attributes but it still persists! What am I missing?

[madmumbler]

Did you look under Catalog --> Product Types and edit the product? I haven't used the quantity discounts feature, so I'm not familiar with it's workings, but maybe try the Product Types menu, edit the type of product?

HTH,

[mysterion]

Thanks Madmumbler - I appreciate the reply. Yes I've looked under Product Types and can see nothing relevant. When I click on the link "Quanitity Discounts Available" the window contains the following info:
------------------------------------------------------------
[ Close Window ]
Option Quantity Discounts
This is a paragraph of text in the window to see what it does to the size. The current size is pretty small and hard to read
Image TEXT
QTY 1-0
PRICE €0.00
Option Quantity Discounts Onetime Charges
Image TEXT
QTY 0
PRICE €0.00
------------------------------------------------------------

The "Image" referred to here is an attribute (image upload field) which I've set as a once off cost. But again looking at this closely I don't understand why its triggering the discount link...any suggestions appreciated.

[madmumbler]

Do you have a link we can look at?

[madmumbler]

And you're sure there's no remaining discounts hiding in the Catalog --> Products Price Manager?

[mysterion]

PM with link as site is still in testing. I'm assuming any Qty discounts in the price manager would be at the bottom of the price manager page. In the price manger for this product currently, I have a button saying "add blank discounts" but no discounts have been installed. Is there somewhere else I should be looking?

[Ajeh]

Do your products have Attributes?

Did you enter something in the Attributes Quantity Discount field?

[madmumbler]

Okay, got your PM and looked at the site. I'm going to throw a few ideas at you to see if any stick. I have never had this problem, so all I can do is give you some suggestions.

Did you ever at any time set a quantity discount for the item?

Did you look under Catalog-->Product Types-->...and and then go into the edit layout for the type of item and turn off the discounted switch?

Did you look to make sure no discounts were set in the Attributes Controller for this particular product, and that the product itself is not set to product priced by attributes in the Catalog --> Categories/Products... product screen?

Try unsetting the image (removing it as an attribute) and see if it takes the problem away.

Have you tried creating a new product and seeing if it does it with new products you create as well?

If none of this helps, hopefully someone with more experience with the discounts feature can help you.

HTH,

[mysterion]

Sincere apologies for delay is responding. A local holiday combined with a minor family emergency have kept me otherwise engaged. I am grateful for your suggestions all - in the end I commented out some lines in the template attributes include to simply hide this link. An unsatisfying solution I agree but I'm under pressure with this. Just for the record my product is not priced by attributes and I didn't enter anything in the Attributes Quantity Discount field.

I will keep looking for the true cause of this however and update this thread if I ever find out. Thanks again.

[hrm]

I thought I would let you know that I had the same problem and discovered that when I had upgrade the database to 1.3.7 and imported the products tables from my test db that there were spaces in the fields -- not shown as  , just space.

So in a terminal mysql prompt I did:

UPDATE products_attributes SET attributes_qty_prices="", attributes_qty_prices_onetime="";

And it was fixed!

I'm sorry, I don't use phpMyAdmin, so I couldn't tell you how to do it there, but maybe this will set you on the right track.

Good Luck