Simple Google Analytics - Support

[econcepts]

everything works fine in analytics, with the exception of the 'ecommerce'
(when i'm looking at my ECommerce Overview, i see a flatline with all "0"s and 0%'s....

any help, would be appreciated.

(i know i should just wait for the videotutorial, but i'm having some time for this, and wouldn't mind getting it working this weekend...

:)

ty in advance.

bill

Bill,

If you have the mod installed you do not need to "manually install" the e-com tracking.

However, you DO need to let Google know your site is "Ecommerce" type (or the tracking will do nothing for the ecom side).

You do this by:

1) Logging into your Analytics account at Google, and clicking on the "EDIT" link to the right of your website url (on the opening screen you come to).

2) On the next page you come to, you need to click on the "EDIT" link (another one) in the upper right hand corner (gray bar) of the first section titled "Main Website Profile Information".

3) On the next screen you need to find the section that says "E-Commerce Website:" (it has two radio buttons next to it). Click the "YES" radio button and save your changes.

4) Enjoy ecom tracking from Google.

[DTB]

Bill,

If you have the mod installed you do not need to "manually install" the e-com tracking.

However, you DO need to let Google know your site is "Ecommerce" type (or the tracking will do nothing for the ecom side).

You do this by:

1) Logging into your Analytics account at Google, and clicking on the "EDIT" link to the right of your website url (on the opening screen you come to).

2) On the next page you come to, you need to click on the "EDIT" link (another one) in the upper right hand corner (gray bar) of the first section titled "Main Website Profile Information".

3) On the next screen you need to find the section that says "E-Commerce Website:" (it has two radio buttons next to it). Click the "YES" radio button and save your changes.

4) Enjoy ecom tracking from Google.

oh bummer...

i was so excited when i saw you replied... i knew you'd know.

but alas, i've had that radio button selected as YES since day one...

yet when i click 'ECommerce' on the left hand toolbar (bottom) I have a flatline, with all 0's and 0%'s
but i did that already... and alas, i still have a flatline.. and have since it began...

any other suggestions?

[DTB]

wanted to edit but 7 minutes had gone by (uhhh, ok.)

edit to add:
we have been using 'adwords' for years, and have never had any figures for 'conversions' as we never set it up... you say above that this mod will add the basic 'conversions' code for adwords while adding the analytics mod... i wanted to mention, though we've had orders since this mod has been installed there still isn't any conversions on adwords, tho the 'goal' we set up for checkout confirmation is showing orders correctly...so far.
:)

[econcepts]

wanted to edit but 7 minutes had gone by (uhhh, ok.)

edit to add:
we have been using 'adwords' for years, and have never had any figures for 'conversions' as we never set it up... you say above that this mod will add the basic 'conversions' code for adwords while adding the analytics mod... i wanted to mention, though we've had orders since this mod has been installed there still isn't any conversions on adwords, tho the 'goal' we set up for checkout confirmation is showing orders correctly...so far.
:)

No, installing just Google Analytics tracking mod alone will NOT install conversion tracking (sorry for any confusion). That you need to do on your own.

Installing the mod WILL install "e-commerce tracking" (which allows you to track overall conversion), but it does not install the keyword level tracking you are looking for from Adwords. That is a different monster. I listed code earlier in this forum I believe about how to install Conversion Tracking (for Adwords) manually.

Setting up "Goal Tracking" on the Google side will not install "conversion tracking" (or even activate it). Goal tracking is used to track individual "actions" (goals) on a website. You get up to 4 of them to track. Goal tracking allows you to find out what "actions" users are taking and how often in relation to your overall site (all traffic, no matter where from).

Goal tracking also allows you to setup funnels for indicating where your problem points are (for the funnel you setup of course).

Google has different tracking mechanisms available and a lot of users get them confused with each other. They all track distinctly different data, yet when combined provide the overall picture of your site's conversion.

Google provides the following:

1) Analytics tracking

2) Goal tracking (works WITH analytics, no additional tracking code needed but must be setup on its own from within Google)

3) Conversion Tracking (for tracking your Paid Search campaign(s) conversion). This works independently of the other tracking, and requires it's own tracking code be installed on your site). Keep in mind you can setup cross channel tracking within Google as well to track other paid search campaigns as well (Yahoo, MSN, etc..)

4) Ecommerce tracking (works with Google Analytics, but must have separate tracking code installed on site and must have your site setup as "ecommerce" from within your Google profile).

Make sense now? It can be challenging to distinguish the difference between them. I see them being "crossed" all the time in web site owners minds. They are in fact all separate entities that work together to provide the overall picture.

[Lisk]

Does this mod work with 1.3.7?

[econcepts]

Does this mod work with 1.3.7?

Yes. Works just fine.

[david100k]

i need help please for step 2

2. Make sure your body tag in includes/templates/[your_template] includes this code (if not see trouble shooting below it is not neccassary but an addition to your template needs to be made):

<body id="<?php echo $body_id . 'Body'; ?>"<?php if($zv_onload !='') echo ' onload="'.$zv_onload.'"'; ?>>

includes/templates/mytemplate but what file do i edit


Thanks

[Kruna]

Hi all,

I installed the mod, went to google site, opened new account and got the message:
Tracking not yet added to your website: www.clickyshop.com

Clicked on the check status button and get the answer taht I have to enter the code...

As far as I understood the mod would do tis for me, right???

I also read this thread and there were users with same problem I followed the suggestions, like putting -1 at the end of my account number, but still stays same.

CAn anyone help me, please.

Thanks a lot in advanced.

Best regards,
kruna

[econcepts]

Hi all,

I installed the mod, went to google site, opened new account and got the message:
Tracking not yet added to your website: www.clickyshop.com

Clicked on the check status button and get the answer taht I have to enter the code...

As far as I understood the mod would do tis for me, right???

I also read this thread and there were users with same problem I followed the suggestions, like putting -1 at the end of my account number, but still stays same.

CAn anyone help me, please.

Thanks a lot in advanced.

Best regards,
kruna

Are you SURE you installed the mod correctly? Once installed, did you configure it to include your unique Google tracking id? If you simply installed it, but did not configure it (from the admin), then even though the code might be on the page, Google will not recognize it as you do not have your id in there for it to check against.

A quick way of figuring out if it is installed is to view one of your web site pages in your browser (as if you were visiting your site). Then do a "view source".

Look at the tracking code entered for Google Analytics, and make sure it not only is on the page, but has your Google ID as well.

I went to your site, and it looks as if it is correctly entered. Make sure your ID is not typed incorrectly.

Also, make sure you gave them the proper link to the page(s) with the tracking code on it so it can verify.

[econcepts]

i need help please for step 2

2. Make sure your body tag in includes/templates/[your_template] includes this code (if not see trouble shooting below it is not neccassary but an addition to your template needs to be made):

<body id="<?php echo $body_id . 'Body'; ?>"<?php if($zv_onload !='') echo ' onload="'.$zv_onload.'"'; ?>>

includes/templates/mytemplate but what file do i edit


Thanks

The file that was left off there was "tpl_main_page.php".

It should say:
/includes/templates/[your_template]/common/tpl_main_page.php

If you are running any of the newest versions of Zen, it should already be included.