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  1. #1811
    Join Date
    Feb 2007
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    NNJ
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    help question Re: Google Checkout module for Zen Cart (beta)

    Woody:

    Can I get Google to resend order information to my ZC so I can test the response handler in live again?

    The sandbox tests were not https and without SSL, and the live environment is completely different.

    I've restored the htaccess and htpasswd files in my googlecheckout directory, and set the basic authentication mode in admin to false.

    Now I need to resent the order information and see if response handler accepts it.
    Elliot

    The loves of my life are a good white zinfandel and my dog Homer.

  2. #1812
    Join Date
    May 2007
    Posts
    14
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    Default Re: Google checkout not clearing shopping cart

    Yes, I have a private one bought from Hostgator (about 80 pounds) and it's on that list with SSL certificates which works with Google.

    It's an TLS 1.0, RC4 with 128 bit encryption (High); RSA with 1024 bit exchange.


    Hmm, yes I have errors in GC/Settings/Integration related to a order number ended with 855. It's a 403 error message:

    Code:
    We encountered an error trying to access your server at https://www.somewebsite.co.uk/google...nsehandler.php; the error we got is: Send failed with code: 403. Response body was: <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN"> <HTML><HEAD> <TITLE>403 Forbidden</TITLE> </HEAD><BODY> <H1>Forbidden</H1> You don't have permission to access /googlecheckout/responsehandler.php on this server.<P> <P>Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request. <HR> <ADDRESS>Apache/1.3.37 Server at www.urbangod.co.uk Port 443</ADDRESS> </BODY></HTML>
    But I have reasons to suspect that was an old issue when I had "Deny from all" in .htaccess. Not it's empty.

    It worked with a Sandbox account. I saw the orders in admin but with no changes on the stock (stock_by_attributes_4.4, works like a charm with PayPal).


    Another fresh try:

    Ordered something, checked out with Google, logged in Google account and set the status of the order to "Post", checked the response_message from googlecheckout/:


    Code:
     
    Tue Jun 26 21:45:32 CDT 2007:- charge-amount-notification
    Tue Jun 26 21:48:32 CDT 2007:- <?xml version="1.0" encoding="UTF-8"?>
    <order-state-change-notification xmlns="http://checkout.google.com/schema/2" serial-number="135333021456148-00010-1">
      <timestamp>2007-06-27T02:48:26.000Z</timestamp>
      <google-order-number>135333021456148</google-order-number>
      <new-fulfillment-order-state>DELIVERED</new-fulfillment-order-state>
      <new-financial-order-state>CHARGED</new-financial-order-state>
      <previous-fulfillment-order-state>PROCESSING</previous-fulfillment-order-state>
      <previous-financial-order-state>CHARGED</previous-financial-order-state>
    </order-state-change-notification>
     
    Tue Jun 26 21:48:32 CDT 2007:- order-state-change-notification
    That's the last paragraph and it seems it the way it should be .. right?

    Then, the last line from response_error is:

    Code:
    Tue Jun 26 21:48:32 CDT 2007:- HTTP Basic Authentication failed. Can't retrive Merchant Id/Key, Installed over CGI??
    It's a Zen Cart v1.3.7 with Google Checkout v1.3RC2 / PHP over CGI server.

    .htaccess Basic Authentication Mode is set to false. That's it?!



    Thanks for helping me getting through this mess.

  3. #1813
    Join Date
    May 2007
    Posts
    14
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    Default Re: Google checkout not clearing shopping cart

    And btw, I don't know if does matter but "checkout_succes" is set as "Continue shopping URL".

    After checking out, I am not given any order number. Just the standard message:

    Code:
     
    Thank You! We Appreciate your Business!
    Your Order Number is: 
     
    You can view your order history by going to the My Account page and by clicking on "View All Orders".
    Please direct any questions you have to customer service.
    Thanks for shopping with us online!

  4. #1814
    Join Date
    Apr 2004
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    191
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    bug Re: Google Checkout module for Zen Cart (beta)

    ............................

  5. #1815
    Join Date
    Sep 2006
    Posts
    163
    Plugin Contributions
    1

    Default Re: Google Checkout module for Zen Cart (beta)

    Quote Originally Posted by chain_man View Post
    As I said before, you can process the order as you would any other zen-cart order. You have customer info and order details, right?
    I'm puzzled by this, but haven't started using it. I'd like to clarify how it works before I set it up! Can anyone help?

    As things stand, a guest to the site can put things into their basket and then pay through GC. Is there anything to force them to create an account in ZC? If not, all the order tracking etc will be done in GC.

    Does GC send back customer details to ZC so that normal order processing can continue?

    If so, what happens if the customer's details in ZC don't exactly match the customer details in GC?

    If not, am I right in thinking that order details will have to be tracked from two sources? For merchants who import ZC order details into their accounting system, this will be a bit of a disaster!

  6. #1816
    Join Date
    May 2007
    Posts
    14
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    0

    Default Re: Google checkout not clearing shopping cart

    I finally did it. Some tips on what and how I have done, I hope it helps:

    Specifications:
    Zen Cart v1.3.7
    Google Checkout v1.3RC2
    PHP over CGI server (private SSL certificate)

    Issues:
    1. My orders aren't shown in Zen Cart Admin section/Customers/Orders if the customer checks out with Google Checkout. I've been able to checkout but nothing more. [Done]
    2. My shopping cart not clear itself after a live Google transaction. [Done]
    3. Products With Attributes Stock v4.4 installed. This is still an issue for me, it doesn't update on itself.

    I've had an "HTTP Basic Authentication failed. Can't retrieve Merchant Id/Key, Installed over CGI??" message in response_error.log from googlecheckout directory.

    How it worked for me (live mode):
    1. CHMOD googlecheckout directory to 777 with Filezilla (right click on the folder, choose "File attributes", write 777 in "Numeric Value" field and pressed OK)
    2. Set the .htaccess Basic Authentication Mode to TRUE (in Zen Cart Admin/Modules/Payment/GoogleCheckout) and pressed the Update button from the bottom.
    3. Ran the htaccess.php from http://www.yourwebsite.co.uk/admin/htaccess.php
    a) Unchecked Sandbox Account
    b) Filled Merchant ID and Key with the ones from my real account.
    c) Checked "Check if dir exists:" and "Create files:"
    d) Clicked "Create"
    4. Closed the window and checked on my webserver; .htaccess and .htpasswd files have been created in the googlecheckout directory (sometime it takes a while to refresh, close the connection to the server and open it again)
    5. CHMOD googlecheckout through cpanel/File Manager of my server to 755 (this is a must in my opinion in order to work)

    If it doesn't work, you must check the response_error.log and response_message.log from googlecheckout directory after you place an order. Also, look for your order number which is listed in your Google account and check in the Settings/Integration/Integration issues what is happening there. On my previous unsuccessful attempts I had 403 and 500 errors and all were due to the fact I didn't really CHMOD the googlecheckout directory properly (from cpanel).

    I'm not a specialist and it’s possible to be wrong on some points but it worked for me. So please correct me if this is the case. I've wrote this after I read several pages with no real/direct info on how to get this done and I noticed there are many others in my situation.

    *sorry for the way this post is written, english is not my native language

  7. #1817
    Join Date
    Dec 2005
    Location
    Box Elder, SD
    Posts
    373
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    Default Re: Google checkout not clearing shopping cart

    Thanks for the detailed explanation!

  8. #1818
    Join Date
    Dec 2005
    Location
    Box Elder, SD
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    373
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    Default Re: Google Checkout module for Zen Cart (beta)

    I'll try to work through this for you:

    Quote Originally Posted by hairydog View Post
    I'm puzzled by this, but haven't started using it. I'd like to clarify how it works before I set it up! Can anyone help?

    As things stand, a guest to the site can put things into their basket and then pay through GC. Is there anything to force them to create an account in ZC? If not, all the order tracking etc will be done in GC.
    Google checkout creates an account for the customer and passes the info back to ZC admin.

    Quote Originally Posted by hairydog View Post
    Does GC send back customer details to ZC so that normal order processing can continue?
    Yes

    Quote Originally Posted by hairydog View Post
    If so, what happens if the customer's details in ZC don't exactly match the customer details in GC?
    A new account is created in ZC with the GCO details

    Quote Originally Posted by hairydog View Post
    If not, am I right in thinking that order details will have to be tracked from two sources? For merchants who import ZC order details into their accounting system, this will be a bit of a disaster!
    Order details will still appear in your ZC admin. Use it or don't - your choice...

  9. #1819
    Join Date
    Sep 2006
    Posts
    163
    Plugin Contributions
    1

    Default Re: Google Checkout module for Zen Cart (beta)

    Quote Originally Posted by chain_man View Post
    I'll try to work through this for you:
    Thanks. That was a big help.

    I guess that if the order is added that way it will be in the database like all other orders.

    All that will be missing will be the customer's login password, so they'll need to go to Google to see the status of their order, instead of going to the ZC store. That's not a problem.

  10. #1820
    Join Date
    Feb 2007
    Location
    NNJ
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    Default Re: Google checkout not clearing shopping cart

    Great job Carlozde!

    Thank you for the information.

    Now that we have that straightened out. Does anyone know how to post the XML sitting in the response_message.log that didn't get processed?

    I couldn't find a way to repost it from Google. Is there a way to repost it from ZC?

    Anyone?
    Elliot

    The loves of my life are a good white zinfandel and my dog Homer.

 

 

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