Protx VSP Direct v2.0.0

[SarahL]

VSP admin has always worked for me - as my customers are not really losing money as I have put another option in place I am not going to do anything until its been live and working fully (from their support page I Notice they removed the "its working" text!!!)

[conor]

Hi Sarah,

VSP admin has always worked for me - as my customers are not really losing money as I have put another option in place I am not going to do anything until its been live and working fully (from their support page I Notice they removed the "its working" text!!!)

The text has now been updated to read:

01 August 2007 17:11:34 - Live payment gateway services are up and fully operational.

Transactions are being processed normally.

I wonder if that's true...

All the best...

Conor

[SarahL]

hmm I will see - and they removed the rest of the text!

[CES]

What a shambles.

I'm supposed to be hols with my kids but upgraded to the 3.2 first thing this morning.

I could not place a test order successfully shortly after 9:00 but my card was charged 5 times!!

I had to leave it 'as is' and went off for the day and have just checked back and had another customers card charged even thought the transaction failed.

I also had another customer go elsewhere because he could not place an order and another customer is asking if her order went through.

Don't worry Conor I think your mod is great, pity Protx are a shambles, sorry for repeating myself.

The sidebox is great by the way.

I'll try another order now.

Craig

[CES]

FYI

Just placed a successful Maestro order at 17:25

:)

[SarahL]

well looks like mine are back 2 out of 3 shops working!!

[fantasticals]

I can confirm that my online payments are now working.

Just wanted to say thanks Connor for the support youve offered and making the module nice and simple to upgrade.

On a seperate note as a result of todays changes im now unable to use the Protx terminal to process payments manually, they now ask that you have a MOTO number for your acquiring bank (lloydstsb). On contacting Lloyds tsb they want me to open another merchant account and pay another monthly fee, anyone else had this ?

[SarahL]

I have not heard about a MOTO number at all - but I have got a few to enter in so if I get anything like that I will let you - although we are Natwest and Barclays (but does sound a total rip off!! although just so you know that you always did have to have different merchant accounst for online payments versus shop or phone - maybe they are mixing it up - or justr realising it?)

[conor]

Hi,

Great to hear that things seem to be up and running for everyone now... hopefully that's the end of what has turned out to be a very, very long day!

Craig... thanks for the nice comments and the feedback... now leave the computer and go back to enjoying yourself!

All the best...

Conor
[off to rest for a bit]

[lemuria]

I'm about to upgrade to 3.2 and I'm realizing that I don't know what version I'm currently running, so I'm not sure which set of instructions to follow. I don't see the version listed in the module in the admin. Can I see the version somewhere in the admin or in the old files?