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  1. #1
    Join Date
    Jun 2007
    Location
    Michigan
    Posts
    187
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    red flag "Bill to Company" error? What?#?!

    WHAT in the WORLD am I missing?

    Uploaded my site live.
    Performed a credit card order.
    Tried to confirm my order, then I got this error......

    Bill To Company is required. - Your credit card could not be authorized for this reason. Please correct any information and try again or contact us for further assistance.

    Makes no since to me...
    When I created my account, I didn't have a "bill to company" option.

    What am I missing?

  2. #2
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
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    9

    Default Re: "Bill to Company" error? What?#?!

    What CC module are you using?
    What ver of Zen Cart?

    A url to see this is always helpful
    Zen-Venom Get Bitten

  3. #3
    Join Date
    Jun 2007
    Location
    Michigan
    Posts
    187
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    Default Re: "Bill to Company" error? What?#?!

    version: zc 1.3.7
    cc module: authorize.net aim
    url: http://lacefrontsecrets.com/zc/0_zc/


    Quote Originally Posted by kobra View Post
    What CC module are you using?
    What ver of Zen Cart?

    A url to see this is always helpful

  4. #4
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
    Plugin Contributions
    9

    Default Re: "Bill to Company" error? What?#?!

    Switch to test mode and use the test cc#'s to see what happens if this is ok then switch back.

    In either case set the module debug mode to log & email as this will normally point out the issues
    Zen-Venom Get Bitten

  5. #5
    Join Date
    Jun 2007
    Location
    Michigan
    Posts
    187
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    Default Re: "Bill to Company" error? What?#?!

    Nawwww, it's not working in test mode either. I get the same error log.

  6. #6
    Join Date
    Jun 2007
    Location
    Michigan
    Posts
    187
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    0

    Default Re: "Bill to Company" error? What?#?!

    WELL...DUHHHHHH!

    I called Authorize.net to see if they could help.
    They went into my authorize account and found something very interesting....

    I had "COMPANY NAME" marked as REQUIRED on the payment form.
    I unchecked the required option, tried to do a live order again and .....
    IT WORKED, IT TRULY WORKED.

    I checked authorize.net to see if the payment went through and it's in my pending account file....

    WATCH-OUT CYBER-WORLD...I'M ABOUT TO GO LIVE!!!!

 

 

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