How Did You Hear About Us? Referrals Mod [Support Thread]

[tatiana77]

I copy pasted the SQL in admin, like all other SQL patches and it didn't work.

My cart is pretty much ready to go live, except for this feature...

Tatiana

[threddies.com]

Just installed this mod, and it appeared to be working fine. However, when I tried to go into Admin-->Customers-->Orders to pull up an order to ship, I get this error:

Parse error: syntax error, unexpected T_CASE in /home/.budmeisterwasher/elana/threddies.com/store/admin/orders.php on line 196

Does anyone have any ideas as to what the problem could be? I'm stumped. I checked out the offending line, but don't see a problem or a difference with what was there pre-mod. Any help would be greatly appreciated!

[threddies.com]

Should have read the rest of the thread before asking - whoops!

After going back and reviewing the first couple of pages, I saw that others were having the same problem. Someone suggested downloading a new, clean orders.php and popping it in there, which I did, and now it's working fine. Just wanted to post in case anyone else is having the same problem!

[gypsyrose]

don't know if you figured it out yet. but Ihad the same problem. instead of browsing for hte file and uploading.. copy and paste into the box and install

that's what i did. and it works just fine now! good luck

[gypsyrose]

I got the same thing. I have a copy of my zen on my hard drive so I just ftp'd the order.php to my zen website .. that did the trick. It's working fine again. somehow some lines got deleted. don't know what happened. but when I reloaded the order.php it's back to normal and working great!

[stellarweb]

Well... in answer to your questions...
1. I just installed the Ask a Question about this product mod at http://zencart-ecommerce-website-design.com which also has the Referred by mod on it.... and no problems with either mod.... So.... long story short - answer is NO... the Ask a Question mod is not the problem
2. No, I have never had a problem with the Referrals mod as I revised it to work for the 1.3.7 version. It installs every time perfectly.
3. I have no clue.... you will need a developer / guru to answer this question I guess.

Judy,

I guess I can now qualify for the Insanity Award because I've read all your comments several times, tried all the suggestions posted in this thread several times. Now I want to go for the Neurotic Award because its all grey to me know

My store is a fresh install. The only mods are creating a custom template, yes I tried putting all the files mentioned its directory, and I added the Ask A Question About This Product mod.

A few questions for you:

1) Do KNOW if the Ask a Question About This Product mod is the problem?

2) Have you ever had a problem with the Referral mod?

3) What are the specific scripts or php's that direct the referral into the tables field (what is the path or flow)?


I look forward to you help.

[gogolf]

Did you copy-and-paste the SQL contents into the SQL Patch window, or did you Browse to the file and click Send?
Sometimes the copy/paste works better.

I uploaded the sql patch (browse) method and ran it.

[gogolf]

Judy,

Considering all the problems we are all having maybe "we" have to come up with a set of instructions that works the first time?

Well... in answer to your questions...
1. I just installed the Ask a Question about this product mod at http://zencart-ecommerce-website-design.com which also has the Referred by mod on it.... and no problems with either mod.... So.... long story short - answer is NO... the Ask a Question mod is not the problem
2. No, I have never had a problem with the Referrals mod as I revised it to work for the 1.3.7 version. It installs every time perfectly.
3. I have no clue.... you will need a developer / guru to answer this question I guess.

[Robbyn7]

I seem to be having the same issue: Referred by in Admin Customers continue to display --None-- although the customer has chosen "Other" and "Friend", Unable to display "Other" Referral Sources in Admin. Only shows count. I've also tried registering and using a dummy registration. This time I used Google as a Referral but it still shows up as --None-- in Customer Admin. The only time this changes is if I manipulate the customers_info database.

Any solutions to this?

www.foxxydiva.com/fashions

[gogolf]

I have tried installing the mod several times and tried various ways of updating the SQL. However the issues seems to be the same for many of us and that is simply the table is not being written to; it will display whatever you manually post to it however the script or whatever is not doing it normally.

Assuming:
1) Both group of user's, those who were successful and those of us who were not are all using the same mod..... . I'm starting to wonder if the issue, mentioned in this thread before, may have to do with the version of MYSQL that either group is using.

I'm running on a server that uses the following:

Database: MySQL 4.1.21-standard
PHP Version: 4.4.4 (Zend: 1.3.0)
Zen Cart 1.3.7.1
Database Patch Level: 1.3.7.1

It would be interesting to here from those who have gotten the mod to work vs. those who have not as what their server is running.

How about class, what are we all riding in?

I seem to be having the same issue: Referred by in Admin Customers continue to display --None-- although the customer has chosen "Other" and "Friend", Unable to display "Other" Referral Sources in Admin. Only shows count. I've also tried registering and using a dummy registration. This time I used Google as a Referral but it still shows up as --None-- in Customer Admin. The only time this changes is if I manipulate the customers_info database.

Any solutions to this?

www.foxxydiva.com/fashions