How Did You Hear About Us? Referrals Mod [Support Thread]

[hllight]

Thanks for the response! I gathered from your message that you have a procedure for removing the mod. Since I cannot get this issue resolved I want to remove it but I don't know how. Any suggestions?

[gogolf]

I'm sure there is a posting on the procedure for replacing the changes you have made to your store. You'll the constant warning with any modification you read on the forum, such as back up, back up back up.

Look at the mod's folder and files. Make a note of them and their structure.
Locate the files in your store's server files. Delete those files.

Take your last saved store (folder and files) and upload those matching files.
If you have not modified any of those files, such as you have a new clean install, simply take the files out of the Zen packet of files.

Hopefully you made a back up of your database before you installed the mod.
Upload the back up copy of the database that you have before the mod was installed.

Thanks for the response! I gathered from your message that you have a procedure for removing the mod. Since I cannot get this issue resolved I want to remove it but I don't know how. Any suggestions?

[Robbyn7]

Glad to hear some of you have gotten this mod to partially work by adding a custom directory. I tried this, deleted the create_account.php from includes/modules. Added it instead to includes/modules/custom but no go for me. I received an error message after doing this so I added it back.

[gogolf]

I get confused with all the problems the few of us can have with this mod.
Which was yours, the sql patch or the referral not showing up in the admin/customers ?

Glad to hear some of you have gotten this mod to
partially work by adding a custom directory. I tried this, deleted the create_account.php from includes/modules. Added it instead to includes/modules/custom but no go for me. I received an error message after doing this so I added it back.

[Robbyn7]

Hey gogolf I'm confused myself!
My issues are when a customer registers and chooses a referral, it shows up in Admin, Customer, Referred as "None" each time. And if I check out referrals from within Admin, it shows not what the customer entered but "Other" instead.

Thanks,

Robyn

[gogolf]

Hey gogolf I'm confused myself!
My issues are when a customer registers and chooses a referral, it shows up in Admin, Customer, Referred as "None" each time. And if I check out referrals from within Admin, it shows not what the customer entered but "Other" instead.

Thanks,

Robyn

I'm clueless on the Zen application, php, sql, etc. I feel like I'm hacking a ball down a course I never played, in the dark, and though the fellow Zenner's who have played this course are trying their best to help the words just seem like crickets echoing in the back ground.

Maybe this might help you. If you go back to the beginning of this this thread you'll see the common errors that pop up related to making the sql changes to the database and the referral not appearing in admin.

I have yet to figure out why the sql patch does not install cleanly for me and others vs. others. I think that that problem relates to possibly a field or table already existing and/or simply syntax.

With regard to the field or table not being updated I found that putting a file in my "custom" folder worked for me.

I would suggest looking at your database and see if the values needed to post the referral names are listed there.

I think my problems with this mod are part my own (not understanding the Zen application and its languages) and simply the need for a better documentation with the mod.

I found the solution to get it to work for me required me to read all the posts to this thread again and again. Simply a lot of extra strokes.

[hllight]

Backups were made but there is a flaw in my backup procedures. I backup all the files and the database then do the install and if all seems to work I move on. UNFORTUNATLEY, I did not find the problem till days later. The database backups are dated, however the site files backup is overwritten with the latest stuff each time I backup. :-(
I wish I could find someone who has this installed this mod and is using the apple zen template. That would tell me if they are incompatible or not.

[hllight]

(Parse error: syntax error, unexpected T_CASE in /home/aaadi3/public_html/admin/orders.php on line 195)

I got the same error when I was looking at my admin/orders however not being a "expert" with this mod I looked at the version of orders.php that comes with the new 1.3.7, that version is June 25, 2007 and the version that came with mod is December 28, 2006. If you you a file compare program you will see the differences in the two versions.

I'm guessing the error message we saw is a syntax as stated. I have not explored it, maybe something like a forgotten "}" bracket, but then again I'm the few who has problems with this mod.

I'm trying to see what effect having the original orders.php file has with this mod so I loaded the later version (that came with 1.3.7) back on my server to see which way it goes .... "hook or slice".

After reading this message again, you didn't say how you fixed it. Did you use the files from the December version? If so which files?

[gogolf]

After reading this message again, you didn't say how you fixed it. Did you use the files from the December version? If so which files?

Correct. I never summarized how I got it to work. It is a frustrating problem some of us are facing.

However if you do a search on this thread and break out all the "gogolf" posts and follow the steps I took and frustrating comments I posted .. that is how it got to work for me.

In summary, thinking out loud:
A) there "maybe" a problem in the sql patch such that there is a pre-existing field in the tables that the mod is trying to install and it can't; at least that is my understanding from reading the error report (comments welcome from guru's). There maybe a problem with syntax and there may not be for some installers.
What I may not have posted was that after running the sql patch with the mod I did get tables and fields appear, they did get updated. So I went into my database, through mysql, and deleted the changes the mod sql patch created and located one field or table which for some reason the mod sql patch reported (in simple terms) "was already there guy, sorry can't do anything". I then cut and pasted the mod sql patch into myphp and it ran.
B) after "A" above the referral was still not being posted to the database so I moved a file (see post 157 in this thread) and that solved my problem.

That is how it got ITSELF to work. Is the problem in the sql patch? I don't know but I'm leaning toward that. Is the problem in the version of MySql or php is on your or my server, I don't know.

C) In my opinion, as well as suggested in Zen, when a file is modded it should be noted in the top of the file or commented where the changes are line by line. Some of these files in the mod do not have any notes so you have to use a "compare" program often.

D) The mod instructions could be more clear or concise. No offense to any mod authors however the best instructions are simple, concise and in laymens terms.
I'm sure if you sift through various mod's for Zen you'll find some that anticipate that you know what you are doing and how things work, and then there those that go into detail for expert and newbie.

[Robbyn7]

Thanks Gogolf for the reply. I believe one of my problems is that I have never been able to get the override system to work for me. So, I have no idea where to go from here.