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  1. #11
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    Default Re: older customer info not found

    Quote Originally Posted by ilonka View Post
    What do you mean with the sync??
    I have exported all the old clients from my old database as SQL and have imported it in my new databse.

    was this wrong?
    Did you export and import all three tables?

    1. address_book
    2. customers
    3. customers_info
    .

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  2. #12
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    Default Re: older customer info not found

    yes i did. And al the data is showing in teh database.

    But the strange thing is that all my new customers are not showing up in my database.

    New customers - not in database - can view al the details in admin

    old customers - in database - can not view the details in admin

  3. #13
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    Default Re: older customer info not found

    Quote Originally Posted by ilonka View Post
    yes i did. And al the data is showing in teh database.

    But the strange thing is that all my new customers are not showing up in my database.
    Then ... your Zen Cart configure.php files are not pointing to the same database.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  4. #14
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    Default Re: older customer info not found

    both my configure.php files are directing to the same correct database.

    i am going crazy..... what else can it be?

    Cause i find it so strange that my new customers are not shown in my database but they are in my admin. Where does this information go to?

  5. #15
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    Default Re: older customer info not found

    Zen Cart only pulls customer information from the database identified in the configure.php files.
    If you're seeing your data in the customers table in phpMyAdmin but not in Zen Cart, then you're probably looking at two different databases.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  6. #16
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    Default Re: older customer info not found

    Nope, configure files are both with the correct database....



    Quote Originally Posted by DrByte View Post
    Zen Cart only pulls customer information from the database identified in the configure.php files.
    If you're seeing your data in the customers table in phpMyAdmin but not in Zen Cart, then you're probably looking at two different databases.

  7. #17
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    Default Re: older customer info not found

    Dr Byte,

    I had the same problem when bringing over my customers and this fixed it...i had not copied the address book! Thanks!

    If i want to bring over the history of orders as well which tables would i need to copy?

    Many thanks,
    Neil

  8. #18
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    Default Re: older customer info not found

    Quote Originally Posted by neilg View Post
    If i want to bring over the history of orders as well which tables would i need to copy?
    If this is an "upgrade" that you're doing, keep in mind that Zen Cart already allows you to bring forward all your customers and orders ... just by using its database-upgrade script built-in to zc_install.

    Blindly importing data from a mismatched version structure is very dangerous and highly unrecommended.

    If you're going to import data from another database, *make sure* that *both* databases are at the *same* version level.

    As to which tables contain what, see the wiki: http://www.zen-cart.com/wiki/index.p...rdered_by_Data
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 
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