Image Handler 2 (for ZC v1.3.8 ONLY) Support

[mrmyles]

Hello All.

I have searched a fair bit and returned no results (that I can see) for my issue.

I installed IM2 for a client and when he adds an extra image for an item, it takes EVERY image on the entire server that begins with the same character and displays that.

Example, if the first character is a 2, ever single image on the server begining with a 2 gets put up as additional images. 1.gif, 2.jpg, 2-twice.jpg, 2456pn.png. 2why.gif.

Example items:
http://secretsocietyclothes.com/stor...roducts_id=262

http://secretsocietyclothes.com/stor...roducts_id=264

http://secretsocietyclothes.com/stor...roducts_id=263

http://secretsocietyclothes.com/stor...roducts_id=219

I assume this is NOT intentional and there is a fix for this.

Any help or advice is appreciated.
Thanks

Myles

[qisahn]

i basically renamed the pictures..

[tophand]

Hello All.

I have searched a fair bit and returned no results (that I can see) for my issue.

I installed IM2 for a client and when he adds an extra image for an item, it takes EVERY image on the entire server that begins with the same character and displays that.

Example, if the first character is a 2, ever single image on the server begining with a 2 gets put up as additional images. 1.gif, 2.jpg, 2-twice.jpg, 2456pn.png. 2why.gif.

Example items:
http://secretsocietyclothes.com/stor...roducts_id=262

http://secretsocietyclothes.com/stor...roducts_id=264

http://secretsocietyclothes.com/stor...roducts_id=263

http://secretsocietyclothes.com/stor...roducts_id=219

I assume this is NOT intentional and there is a fix for this.

Any help or advice is appreciated.
Thanks

Myles

Have you made sure you uploaded all the files for IH?
The hover is not working cause the needed file is missing.
(/jscript/jscript_imagehover.js)

How are the images named?
How are they being uploaded?
See this post on correct way to name images.

Have you tried from IM admin "Clear Image Cache" and what was the results? Are you still getting the wrong images?

M

[AndyII]

these pages show normal and IH not working, and the pic you supplied looks like its from admin?

[mrmyles]

i basically renamed the pictures..

What happens when you run out of letters and numbers?
It is picking up everything with the same first character, related image or not.
A-Z 0-9

[mrmyles]

these pages show normal and IH not working, and the pic you supplied looks like its from admin?

The pic is from Admin or IH2.
When looking at an item in IH2 it shows EVER item with the same first character as being an additional image.

IH2 is being used for easily adding extra images to products.

[kuroi]

How are the images named?

What happens when you run out of letters and numbers?
It is picking up everything with the same first character, related image or not.
A-Z 0-9

tophand is asking a very relevant question that may hold the answer to your problem, and if not will eliminate a major possible cause. Although you have given us examples of the names of the additional images being picked up, knowing the names of the product images for which this is happening may be a key part of solving this issue for you.

[mrmyles]

Have you made sure you uploaded all the files for IH?
The hover is not working cause the needed file is missing.
(/jscript/jscript_imagehover.js)

How are the images named?
How are they being uploaded?
See this post on correct way to name images.

Have you tried from IM admin "Clear Image Cache" and what was the results? Are you still getting the wrong images?

M

Thanks for the link.

I have cleared cache.

Images are being uploaded from within IH2 admin, and uploaded into each product. Is there a simpler way?

There are roughly 6000 products to be added in, some with multiple images. All images have unique names, except if they are from the same product, then the names are similar (not the same but similar).

Example:
120579_5ct_4row.jpg
120579_5ct_4row02.jpg
120579_5ct_4row03.jpg

120986_hoodie_black.jpg
1black_tennisshoe_diva.jpg

IH2 thinks because all those names begin with the #1, they are all the same product, so it lists them all as additional images.

I will re-download all files for IH2 again tonight and re-upload everything. If I remove the install through the admin interface, will my client need to redo all the additional images, including the ones that are working?

[mrmyles]

tophand is asking a very relevant question that may hold the answer to your problem, and if not will eliminate a major possible cause. Although you have given us examples of the names of the additional images being picked up, knowing the names of the product images for which this is happening may be a key part of solving this issue for you.

Thanks, I know it is relevant, but I am not sure I understand what either of you mean.

Images from the same product will sometimes have different image names, but usually have similar names, with a different suffix, ie. left or right, or bottom or top.

Images from different products, have different names.

IH2 is picking up all images with the same foirst character.

Am I making sense? Early in the morning, so not sure if I have cleared my head yet.

[kuroi]

Can we focus on one example - and for that example, can you give us

• the product id
• the product image name
• the names of the additional images that are being pulled in correctly and incorrectly