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  1. #1
    Join Date
    Feb 2005
    Posts
    15
    Plugin Contributions
    0

    Default Creates duplicate order number but no order in cart

    Here's a weird one.
    One of my carts is creating an order with an old order number and sends me the email but when I go to the cart, the order isn't there and neither is the customer.

    It has done this 3 or 4 times in the last year and it always uses the same order number - 2006030016 - this particular order number was used ages ago.

    Its a valid order but it isn't registering in zencart properly.

    Anyone know why it does this and how to fix it?

    This cart is 1.3.5

    Debbie

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Creates duplicate order number but no order in cart

    You have zenid in one of the links on one of your sites ...

    I am wondering if you have other zenid values on your site(s) and this is causing a conflict ...

    NOTE: the current version is Zen Cart v1.3.7.1
    http://www.zen-cart.com/forum/showthread.php?t=69769

    Turning on the Recreate Session is a major help ...
    This only fails if your hosting site is not setup properly to manage the recreate session ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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