Thread: Tax Help

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  1. #1
    Join Date
    Oct 2005
    Posts
    273
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    Default Tax Help

    We had an order come in last night for a custom bow.

    The customer is in Texas and was not charged any sales tax. When you get a chance will you please take a look and see what happened. All customers in Texas should be charged 8.25% sales tax.

    Why did it not charge tax?

    Shipping address and billing were both texas
    Thanks,
    KWW

  2. #2
    Join Date
    Aug 2007
    Location
    Tampa FL.
    Posts
    142
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    0

    Default Re: Tax Help

    Is your store located in texas as you might be in PA by the keystone name just guesing

    If you would like to charge all tax by your stores state you need to change
    Configuration-->MyStore

    Basis of Product Tax
    Basis of Shipping Tax

    Change both of them to store location

 

 

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