Simple Google Analytics - Support

[shrimp-gumbo-mmmhhh]

Thanks Shrimp,

Here's the bottom section from the source of the Log in page:


<script type="text/javascript">
<!--
var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www.");
document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E"));
//-->
</script>
<script type="text/javascript">
<!--
var pageTracker = _gat._getTracker('UA-3523887-1');
pageTracker._initData();
pageTracker._trackPageview('Login');
//-->
</script>


##############################____

I didn't make any other changes. Does this help at all?

Lisa

Hello Lisa,

It looks like you might be trying to do the same thing Jaap is trying to do... track where people come from that login?

Is the code currently commented out on your site?

Your code looks a little different from mine but I didn't have any SSL issues when I put the mod in. If you would like to give your http: or PM me your http: I will take a quick look.

Did it ever work correctly before you put the 'login' in?

Shrimp

[shrimp-gumbo-mmmhhh]

Very nice add-on ... thanks! New zenner question re: GA ...

I'm very new to php and don't have the foggiest idea where to find the </body> tag of the create_account_success page to install conversion tracking on this page ... assuming of course that this is actually required and that your add-on only installs conversion tracking for the checkout_success page Can someone please help by providing a pointer?

Thanks, Jaap
www.canopyxchange.za.net

Jaap,

If you are trying to get around the mod I would guess the </body> tag would be somewhere in your template files.... you would probably want to go to the page .php file that you are interested in though and add the code to the end of that file. It will still work even if there is something between the code and the </body> tag. I used to have my code in my bottom banner....

Shrimp

[brikat]

Shrimp,

I haven't set any any goals up yet or anything if that's what you mean. I'm still just trying to install the mod. You asked for the source code for a page that was giving this error so I gave you the Log In page. I get the message on every page thereafter during check-out because they are all secure pages.

Forgive me if I'm not understanding correctly. I'm not that experienced with PHP.

I started over by going to a backup of my database and re-installing everything and still get security errors. I added:

<?php include($template->get_template_dir('tpl_footer_googleanalytics.php',DIR_WS_TEMPLATE, $current_page_base,'common'). '/tpl_footer_googleanalytics.php'); ?>

just before the </body> tag at the bottom of my includes/templates/customtemplate/common/tpl_main_page.php file after uploading the few files in the mod. and running the install.spl (copy & paste).

I don't know what else I'm missing here. I can delete all files but the security errors don't go away until I delete the javascript file.

I'll send you a link to my site but I don't want to leave the site with security warnings for too long.

Thanks so much for any help!

Lisa

[econcepts]

Yes, I understand about how it works (although good explanation!), but I was wondering if there was an easy way to fudge it.

No way to fudge it. :) It's all or nothing.

Plus, you would prbably want to run a real transaction anyhow once complete just for testing purposes. It's always a good idea to test things after making alterations.

[econcepts]

Econcepts....

Do you have any tricks in your Analytics book that might help me? I am seeing only a speck of where my orders are coming from and I want to see more... I cannot see Paypal, Google orders and most credit card orders.

The workbook goes into some explanation of items that are many times passed over by users.

One thing you "might" be experiencing in not see all transactions is the fact that since Google Analytics runs on JavaScript, it will not show transactions (or visitors) for anyone who has JavaScript turned off (or blocks all scripts) with their browser.

This is something that Google mentions in their help files (dig deep).

The other thing could be that if you are using PayPal or another third party processor in which the user has to click a link to return to the merchant after a sale, then the tracking will not record a sale if the user does not click that link.

From my experience, it is normal with most analytics programs to have slight discrepancies in data reported. Major differences should be cause for concern though.

[econcepts]

Maybe it might be helpful to make the checkout confirmation page the "checkout_sucess" page... then only Google Checkout would not be showing up in the reports... I might show more conversions but that is better than only showing 5% of conversions (other transactions show but with no money). Is there an easy way to move the code so that the "confirmation" page collects conversions?

Thanks

Shrimp-Gumbo

The conversion code IS already on the "checkout success page" (as long as you activate the conversion tracking from within your zen admin).

That is the only place you could track a sale. So to answer your question, it would bee a bad idea to use the "checkout confirmation" page as the page that considers a sale "final" (and thus records a conversion).

In fact, that would REALLY through off your reporting and give you false readings because not all users actually complete the sale once they get to that page (which means their card has not been charged, and their order does not appear in the admin).

The checkout confirmation page is just that. A page that asks them to "confirm" (better terms are "review") their order BEFORE they submit it. Experience has shown that you will find a number of users that abandon their cart at that stage (for reason that the 20 ways book goes into). If they abandon, and you record them as a sale, your numbers will be inflated, and your statistics all wrong.

Checkout "success" page is the only one that can give you a "true" report of the actions on that site for a successful sale.

[econcepts]

Just a little more information about my issue:

The many transactions that are missing revenue amounts when clicked on do show the revenue amounts for the individual items. I am running 1.3.7

I have looked over the google_analytics.php file and don't see any issues with the google_analytics['ot_total'] ... not that it means an awful lot.

I'll look at this here to find out what may be causing the "0" revenue amounts. I'll post my findings here.

[econcepts]

I just installed this mod and everything seems to be working O.K. except I'm getting warnings when going to secure pages. Can someone please give me direction on how to solve this problem?

Thanks so much,

Lisa

This should not be due to the installation of this mod. It does not cause those errors as it dynamically calculates whether the page is secure or not.

The most often problem when I see this issue that you are having comes from users installing "live help" contributions that do not take into consideration the fact that the live help may appear on both secure and non-secure pages.

I have corrected a number of issues relating to this exact problem with many zen sites for users.

Your best bet is to select "not show" the un-secure items on the page when you get that warning. That will remove those items from view which are not secure and give you an idea of where to start.

A few of the "live help" contributions in the downloads section cause this exact message to appear on secure pages. Check the other contributions you have installed for issues.

[econcepts]

Very nice add-on ... thanks! New zenner question re: GA ...

I'm very new to php and don't have the foggiest idea where to find the </body> tag of the create_account_success page to install conversion tracking on this page ... assuming of course that this is actually required and that your add-on only installs conversion tracking for the checkout_success page Can someone please help by providing a pointer?

Thanks, Jaap
www.canopyxchange.za.net

If you are running any of the 1.3.x + versions of zen cart, this line of code is already in your cart (as the instructions say in the readme file). You can skip looking for it.

If however, you are running older version of zen cart, then you'll need to make adjustments (but it would be a better idea to upgrade for many reasons).

[econcepts]

Hello Shrimp,

BUT I actually want to know how to track "create_account_success" page conversions (SGA setting I missed? Or else where to find </body> tag?). My store sells high-value items, the prices of which are only displayed to "logged-in" users. It is the number of user registrations that I want to track. I hope this clarifies.

Thanks, Jaap
canopyxchange.za.net

What you want to do then is to track the "create account success page" using GOALS and Funnels .. NOT conversion tracking. Why? Because conversion tracking is a measure of how effective your Adwords campaigns are converting and in order for it to track actions, the user must FIRST have come from one of your adwords ads (by clicking it) ... otherwise, the conversion will not record anything.

Plus, conversion tracking is a REVENUE measure, and the create account success page does not generate any revenue for a company, so it would be a mistake to track it with "conversion tracking".

If you want to track how many people get to that point, and the effectiveness of your process up to that page, then you need to setup GOALS (in your Google Analytics account) and a funnel to that goal.

You are allowed currently to setup up to 4 different goals and associated funnels.

Hope that helps.