Track Package from FedEx, UPS, Postal, DHL, etc..

[BALCO]

Hi all,

I have the package tracker successfully installed and operating smoothly on the admin side however on the customer side I cannot get the tracking information to display in the account information.

I have changed the information.php line to access the 'tracker' information as indicated in the install instructions but when I use that it errors out to "page cannot be found" when using the view button for order history on the customer side.

Any ideas how to make the tracking information available to the customer from the account history?

Thanks in advance,
Ben

[jeking]

Hi all,

I have the package tracker successfully installed and operating smoothly on the admin side however on the customer side I cannot get the tracking information to display in the account information.

I have changed the information.php line to access the 'tracker' information as indicated in the install instructions but when I use that it errors out to "page cannot be found" when using the view button for order history on the customer side.

Any ideas how to make the tracking information available to the customer from the account history?

Thanks in advance,
Ben

A page not found usually indicates a file not uploaded or uploaded to the wrong directory. First thing is to double check all th files are in the right place.

[BALCO]

A page not found usually indicates a file not uploaded or uploaded to the wrong directory. First thing is to double check all th files are in the right place.

Hello,

Thanks for the response. I have triple checked everything and all files were uploaded to the right directory.

I am still having the same issue. When I add the change to the includes/filenames.php in the instructions as follows:

"| Change #1: (highly recommended - Making this change will allow your customer to track packages from the "My account" Page.) |
| define('FILENAME_ACCOUNT_HISTORY_INFO', 'account_history_info'); to |
| define('FILENAME_ACCOUNT_HISTORY_INFO', 'tracker');"

as a customer I am no longer able to access my orders when navigating from My Account and clicking on VIEW button next to a previous order. It will immediately go to a "Page Not Found" error. If I reverse the change I am able to access my order information but without any tracking info.

Any ideas are greatly appreciated.

Ben

[mauryg]

I am trying to minimize the number of manual steps to get the tracking information into my customer database. I thought that after I printed the label from the shipper website, I could use my barcode scanner to enter the tracking number from the label to the database. But NOT for USPS. The barcode number on the label is 30 digits long and the tracking number is the last 20 of them.
Do you think it would be possible to change the input code for the tracking number entry to run a function something like RIGHT(scanned_number,20) on the entry? If so, where do I find the appropriate code?

[pinetreecandles]

Hello,

Thanks for the response. I have triple checked everything and all files were uploaded to the right directory.

I am still having the same issue. When I add the change to the includes/filenames.php in the instructions as follows:

"| Change #1: (highly recommended - Making this change will allow your customer to track packages from the "My account" Page.) |
| define('FILENAME_ACCOUNT_HISTORY_INFO', 'account_history_info'); to |
| define('FILENAME_ACCOUNT_HISTORY_INFO', 'tracker');"

as a customer I am no longer able to access my orders when navigating from My Account and clicking on VIEW button next to a previous order. It will immediately go to a "Page Not Found" error. If I reverse the change I am able to access my order information but without any tracking info.

Any ideas are greatly appreciated.

Ben

I just installed this mod and got it working, however there is a bug that causes the emails that are sent with the clickable URL link to give 404 error when you click on them.

In includes/filenames.php find:

define('FILENAME_CATALOG_ACCOUNT_HISTORY_INFO', 'Tracking');

replace with this:

define('FILENAME_CATALOG_ACCOUNT_HISTORY_INFO', 'tracker');
//define('FILENAME_CATALOG_ACCOUNT_HISTORY_INFO', 'Tracking');

That solved the incorrect links that were being sent in the email for me. I don't know if that will fix your problem or not.

I made that change to cusomers account history and it works fine for me if they click view.

Also there is a sidebox you can enable that will do the same thing: Track Orders box. You can see it in the layout box controller. The box is labeled "Previous Orders" you can change the name to Order tracking or whatever if that would make more sense to you.

[alghazn]

Hi,
The package tracker seems a great mod except I am having a couple of problems:
1)the sidebox is not showing despite going through the config steps in admin.
2)More strange, from within admin, though I can add a tracking number to a customer, when I click on the number in the appropriate view, I am taken to the UPS tracking page without the tracking number or info. I have to re-input the tracking number here. It seems to me there must be something I am doing wrong because just taking one to the UPS site's tracking page is pointless unless the parcel is actually tracked.

Note that I have only tried with sample numbers but these same numbers give an "invalid number" error when directly input at the UPS site and this should be the result when input via the zencart as well.

thanks all!

[alghazn]

Regarding the problem noted above with UPS not giving "invalid tracking number" messages, I wanted to add that I have no problem with FedEx. (except of course for the sidebox not showing)

Its just UPS that it doesn't work for.

[jeking]

Regarding the problem noted above with UPS not giving "invalid tracking number" messages, I wanted to add that I have no problem with FedEx. (except of course for the sidebox not showing)

Its just UPS that it doesn't work for.

From post #172:
http://www.zen-cart.com/forum/showpo...&postcount=172

[alghazn]

Thanks , Jeking! It works now!
But anything on how to get the sidebox to appear? I have, as I said, turned the sidebox ON in admin tools

[jeking]

Thanks , Jeking! It works now!
But anything on how to get the sidebox to appear? I have, as I said, turned the sidebox ON in admin tools

Sorry, I don't use the sidebox function for this.