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  1. #1
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    cart error urgent help needed in checkout

    When my customers add products to the cart, log in etc etc and go to step 2 of 3 where they choose the payment method, im getting a blank page.

    What has happened here and what can i do to get this sorted out.

    Thanks in advance

  2. #2
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    Default Re: urgent hel needed in checkout

    Try the suggestions on this FAQ, esp the debug logging suggestion in step 2:
    https://www.zen-cart.com/tutorials/index.php?article=82
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
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    Default Re: urgent hel needed in checkout

    ok i tried that, but cant do this step

    Open the latest /cache/myDEBUG-xxxxxxx.log file to see the list of any PHP errors that occurred while the page/test was running.

    its not there, am i doing something wrong

  4. #4
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    Default Re: urgent hel needed in checkout

    ok found them, i have loads of reports, what do i do at this stage

  5. #5
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    Default Re: urgent hel needed in checkout

    [18-Mar-2008 22:09:32] PHP Parse error: syntax error, unexpected '<' in /home/directpc/public_html/includes/templates/directpc/templates/tpl_checkout_payment_default.php on line 123

  6. #6
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    Default Re: urgent hel needed in checkout

    These are all the messages im getting, im really stuck now, as this is not my thing, i understand what the messages mean, but do not know what the coding should be in the first error

    [18-Mar-2008 22:09:32] PHP Parse error: syntax error, unexpected '<' in /home/directpc/public_html/includes/templates/directpc/templates/tpl_checkout_payment_default.php on line 123

    and


    [18-Mar-2008 21:58:24] PHP Fatal error: Call to undefined function: zen_get_languages() in /home/directpc/public_html/index.php on line 25


    and

    [18-Mar-2008 21:59:16] PHP Warning: main(includes/functions/functions_email.php) [<a href='function.main'>function.main</a>]: failed to open stream: No such file or directory in /home/directpc/public_html/includes/init_includes/init_general_funcs.php on line 26
    [18-Mar-2008 21:59:16] PHP Fatal error: main() [<a href='function.require'>function.require</a>]: Failed opening required 'includes/functions/functions_email.php' (include_path='.:/usr/lib/php') in /home/directpc/public_html/includes/init_includes/init_general_funcs.php on line 26

    and

    [18-Mar-2008 22:00:29] PHP Warning: main(includes/languages/english/other_images_names.php) [<a href='function.main'>function.main</a>]: failed to open stream: No such file or directory in /home/directpc/public_html/includes/languages/directpc/english.php on line 673
    [18-Mar-2008 22:00:29] PHP Fatal error: main() [<a href='function.require'>function.require</a>]: Failed opening required 'includes/languages/english/other_images_names.php' (include_path='.:/usr/lib/php') in /home/directpc/public_html/includes/languages/directpc/english.php on line 673



    thanks in advance

  7. #7
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    Default Re: urgent hel needed in checkout

    Quote Originally Posted by directpc View Post
    [18-Mar-2008 22:09:32] PHP Parse error: syntax error, unexpected '<' in /home/directpc/public_html/includes/templates/directpc/templates/tpl_checkout_payment_default.php on line 123
    What's in that file, on lines 115-130?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  8. #8
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    Default Re: urgent hel needed in checkout

    for the first error, here is the contents around line 123

    line 121 </td>
    line 122 </tr>
    123 <?php
    124 } // end foreach ($productArray as $product)
    125 ?>
    126 <!-- Finished loop through all products /-->

  9. #9
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    Default Re: urgent hel needed in checkout

    Also,
    - what version of Zen Cart?
    - when did these problems "start"? Have you or your hosting company been changing anything lately?
    - what addons are installed on your site?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  10. #10
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    Default Re: urgent hel needed in checkout

    sorry line 115 to 130


    <?php
    }
    if ($product['checkBoxDelete'] ) {
    echo zen_draw_checkbox_field('cart_delete[]', $product['id']);
    }
    ?>
    </td>
    </tr>
    <?php
    } // end foreach ($productArray as $product)
    ?>
    <!-- Finished loop through all products /-->
    </table>

    <div id="cartSubTotal"><?php echo SUB_TITLE_SUB_TOTAL; ?> <?php echo $cartShowTotal; ?></div>
    <br class="clearBoth" />

 

 
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