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  1. #1
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    Default MySQL bottlneck - getting mysql errors

    1.3.7 (latest) not 1.3.8

    Our database appears to be 500 MiB... and we are having mysql errors by the boatload.

    Is there someone who can help ... the store will continue to grow, so we need to learn what to do now with such a busy database.

    Thank you in advance.

  2. #2
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    Default Re: MySQL bottlneck - getting mysql errors

    Our loads are pretty high. How can we pinpoint what is using the resources?

    Quote Originally Posted by ksoup View Post
    1.3.7 (latest) not 1.3.8

    Our database appears to be 500 MiB... and we are having mysql errors by the boatload.

    Is there someone who can help ... the store will continue to grow, so we need to learn what to do now with such a busy database.

    Thank you in advance.

  3. #3
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    Default Re: MySQL bottlneck - getting mysql errors

    Need to know more - exactly what are the errors? What version of MYSQL? Etc.
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  4. #4
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    Default Re: MySQL bottlneck - getting mysql errors

    Thank you, Kim....

    The webhost tells us our server loads are high by a huge margin!
    Database: MySQL 5.0.45
    load average: 12.67, 11.41, 10.83
    HTTP Server: Apache/1.3.39 (Unix) PHP/5.2.5

    Here are some of the errors received (but mainly sluggggiiiisssshhhh store!!)

    ~ MySql Server has gone away

    ~ 1064 error

    ~ Common Customer Complaint
    I am doing my VERY best to buy a ton of stuff from your
    store while it is on sale....however....it is taking FOREVER to load.

    ~ 2006 MySQL server has gone away
    in: [select code, title, symbol_left, symbol_right, decimal_point,
    thousands_point, decimal_places, value from zen_currencies]

    ~ 1062 Duplicate entry 'zc_6ec65decb95a7741ada473af0fde76e1' for key 1
    in: [db_cache table]

    After clicking add item to cart

    ~ 2008 MySQL client ran out of memory


    We have repaired our tables... the webhost has done a deeper level database repair and they are intact.

    Any help you can give will be most appreciated! :)


    Quote Originally Posted by Kim View Post
    Need to know more - exactly what are the errors? What version of MYSQL? Etc.

  5. #5
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    Default Re: MySQL bottlneck - getting mysql errors

    Do all your tables have the correct indexes on them? (To find out, you'll need to export your table structures and compare them against the master mysql_zencart.sql file in the zc_install/sql folder)
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  6. #6
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    Default Re: MySQL bottlneck - getting mysql errors

    I have started comparing... and I see the following commonly... the _zen is missing from the keynames listed in phpmyadmin.... Is that a problem?


    Master SQL
    KEY idx_page_accessed_zen (page_accessed),
    KEY idx_access_date_zen (access_date),
    KEY idx_ip_zen (ip_address)



    Index shown in PHPmyadmin
    keyname type cardinality field
    PRIMARY PRIMARY log_id
    page_accessed INDEX page_accessed
    access_date INDEX access_date
    idx_ip_zen INDEX ip_address




    Quote Originally Posted by DrByte View Post
    Do all your tables have the correct indexes on them? (To find out, you'll need to export your table structures and compare them against the master mysql_zencart.sql file in the zc_install/sql folder)

  7. #7
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    Default Re: MySQL bottlneck - getting mysql errors

    The "name" of the indexes is not important.
    The existence of the indexes, along with having the correct fields defined to them, is the important part.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  8. #8
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    Default Re: MySQL bottlneck - getting mysql errors

    I am still checking the database...

    The host wants to upgrade apache... Can you tell us if that is a good idea? We experienced issues with it the last time they tried due to incompatibilities within PHP and MySQL

    Currently we are at ...
    Kernel version 2.6.9-55.0.9.ELsmp
    Apache version 1.3.39 (Unix)
    PHP version 5.2.5
    MySQL version 5.0.45-community



    Quote Originally Posted by DrByte View Post
    The "name" of the indexes is not important.
    The existence of the indexes, along with having the correct fields defined to them, is the important part.

  9. #9
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    Default Re: MySQL bottlneck - getting mysql errors

    I don't see that upgrading apache would "help" your specific situation.

    However, Zen Cart itself doesn't care whether you're using Apache 2.x or 1.x.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  10. #10
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    Default Re: MySQL bottlneck - getting mysql errors

    Quote Originally Posted by ksoup View Post
    Our database appears to be 500 MiB... and we are having mysql errors by the boatload.

    The webhost tells us our server loads are high by a huge margin!
    Database: MySQL 5.0.45
    load average: 12.67, 11.41, 10.83
    HTTP Server: Apache/1.3.39 (Unix) PHP/5.2.5
    When you say "our Server loads" does this mean you have your own Server?

    Yes - then more / better optimization needs to be done at the Server level

    No - then probably time to get your own Server

    A 500 MB database is HUGE and, if the above load stats are from a busy Shared Server and are continually at that level, your site will never get past the problems it has now.

 

 
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