QuickBooks Merchant Service

[dejavu]

Did they register the app with the merchant account? If you have the id that is generated with the desktop version when you register the app with the account, then you should be good to go.

[jafpro]

they registered as hosted. I do not have access to their QB login. I tried to use their info at the link given here...

https://login.quickbooks.com/j/qbn/s...serviceid=1002

Can I send this link to my customer and have him get the connection ticket?

[jafpro]

Looking back at the threads, my client may have the merchant info in the QBMS module and not the app info. If I go back and create the app portion will it still point to their acct in QB?

[dejavu]

I found the desktop model easier to implement. When you set up the app, it will not point at their account, until they go to the link specifying the app id, they log in and create the connection ticket. An id will only be generated with the desktop model.

[dejavu]

If you have the client do it with the desktop model, I don't know a way to get the id, if they do not cut and paste it immediately. If they don't cut and paste it, right away and click the button, I'm pretty sure it's gone.

[rjspomer]

I have set up a PTC acount

I have a problem in test mode. I am getting the error message credit card starting with error. I have all setup in the admin panel with the connection ticket, and I am trying this in a beta environment. One thing I notice is that the application status shows gateway error. I read back on a previous page about getting a test account from QBMS. How do I go about getting this?


Also I signed up my company today for a production merchant account but now I am wondering if I signed up for the correct one. They referred to the choices as a web store or pc based. I took the pc based because the web based looked to be the one that their approved and recommended providers use of course they wanted me to switch over . I said I would use my zencart with the developed module. that was not a problem and they gave me three free months and no setup fee.

Thanks for any help.

RJ

[rjspomer]

I now have setup as production live. I have received the connection ticket and every thing is in place in the admin.

I am still getting "The credit card number starting with 4607 was not entered correctly, or we do not accept that kind of card. Please try again or use another credit card."

What have I done wrong?

thank again RJ

[rjspomer]

I went back through this thread another time and see where it could be the visa flags. I called and they are turned on.

RJ

[rjspomer]

I feel like a real idiot I did not have the credit card configured in the admin. I have been using Paypal and this was never an issue.


The cart shows successful transaction but when checking with QBMS it did not show a transaction. I was told that I had the wrong merchant service solution. I need their web store service. They switched it over.

Is this the problem?

Help!!

RJ

[rjspomer]

Is there anyone able to help me on this?

I show a successful transaction using a valid CC. I have talked to merchant services and have opened QBMS transaction display. Nothing is being recorded. Where are these transactions going?

How does this tie into the account that I have setup at QBMS?


What in the#@##@ I'm I missing here?

If I don't get any help I guess I will go back to using Paypal only.

Thanks

RJ