Page 1 of 6 123 ... LastLast
Results 1 to 10 of 53
  1. #1
    Join Date
    Mar 2006
    Posts
    19
    Plugin Contributions
    0

    Default PDF Order Center - Problems

    I have just installed a fresh copy of PDF Order Center into Zen 1.3.0.1

    I pasted the SQL code into the Install SQL Tool in the Admin interface. I then uploaded all of the corresponding files, etc.

    When I access the PDF Order Center I am shown the full screen of options. However, a few links are not working. The top navigation:
    Code:
    <= Reset form|Pending|Processing|Delivered|Update
    does not fully work. The only link that works from those above is the "Reset form" link. The others give an error such as the following when I click on "Pending":
    Code:
    1146 Table 'cart_db.orders' doesn't exist
    in:
    [select count(*) as total from orders o left join orders_total ot on (o.orders_id = ot.orders_id) where (ot.class = 'ot_total') and (o.orders_status = '1')]
    If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.
    Now, my tables are all prefixed with "zen_". I was under the impression that uploading the SQL via the Intsall Tool would automatically adjust for this, which the SQL import seems to have done. I have checked and the table "zen_orders" does exist. So how do I let the rest of the system to see that it should not look at "orders" but at "zen_orders"???

    Thanks for any help/advice!
    Kevin L.

  2. #2
    Join Date
    Oct 2005
    Location
    Netherlands
    Posts
    620
    Plugin Contributions
    0

  3. #3
    Join Date
    Mar 2006
    Posts
    19
    Plugin Contributions
    0

    Default Re: PDF Order Center - Problems

    grayson,

    Thanks for the link. I have moved my post to that forum.

    Thanks again,
    Kevin L.

  4. #4
    Join Date
    Sep 2005
    Location
    London
    Posts
    95
    Plugin Contributions
    0

    Default Re: PDF Order Center - Problems

    Have just installed PDFOC without any problems and it is proving to be really useful and a real time saver. However, inadvertantly sent out 600 emails this evening to customers telling them we had despatched their order when in fact I had only meant to send out this message to a couple of customers.

    Is there any way to make the system not send out emails if no boxes have been ticked rather than defaulting to every order receiving an email if nothing has been selected.

    We have now set the default to not send out emails unless selected to prevent a repetition but it was a bit of an embarrassment nevertheless.

  5. #5
    Join Date
    Feb 2005
    Posts
    104
    Plugin Contributions
    0

    Default Re: PDF Order Center - Problems

    We had the same issue - it emailed all our customers from years ago....

    We have now switched off emailing to avoid this happening again and rely on the email receipt that is sent when they order as confirmation.

  6. #6
    Join Date
    Jan 2007
    Posts
    41
    Plugin Contributions
    1

    Default Re: PDF Order Center - Problems

    Just happened to us as well - nearly 2000 orders :/ this needs fixing and quick support site doesnt exist anymore...

  7. #7
    Join Date
    Jun 2006
    Location
    Koh Samui
    Posts
    122
    Plugin Contributions
    0

    Default Re: PDF Order Center - Problems

    Quote Originally Posted by TPHoare View Post
    Have just installed PDFOC without any problems and it is proving to be really useful and a real time saver. However, inadvertantly sent out 600 emails this evening to customers telling them we had despatched their order when in fact I had only meant to send out this message to a couple of customers.

    Is there any way to make the system not send out emails if no boxes have been ticked rather than defaulting to every order receiving an email if nothing has been selected.

    We have now set the default to not send out emails unless selected to prevent a repetition but it was a bit of an embarrassment nevertheless.
    LOL

    I think that anybody who has used this module has had the same problem you describe here. I know i did.
    The selection method used is very vague.

    Ronald.
    [FONT="Verdana"]http://www.xlventures.eu[/FONT]

  8. #8
    Join Date
    Sep 2005
    Location
    London
    Posts
    95
    Plugin Contributions
    0

    Default Re: PDF Order Center - Problems

    After two years I have still have the odd senior moment when I inadvertently set everything 'processing', 'despatched' or even 'cancelled' but the fact is that even with this problem it's still a very useful tool - and one to which I haven't yet found any alternative.

  9. #9
    Join Date
    Jan 2007
    Posts
    41
    Plugin Contributions
    1

    Default Re: PDF Order Center - Problems

    I just think its wrong sitting back and saying "oh well what will happen will happen" I dont want to spent another morning replying to 47 emails of "unprofessionalism" , "remove my mail address", "who are you and what have I ordered" , "I'm calling my credit card company and blocking all payments from you".

    I dont think its professional enough and I'd like to stop it, I will have a look and see what I need to do to code but I dont think I can fix it permanently. Perhaps I'll check to see if there are any orders older than a week and flag an error. Off work sick at the moment so I'll have a look later on in the week

  10. #10
    Join Date
    Sep 2005
    Location
    London
    Posts
    95
    Plugin Contributions
    0

    Default Re: PDF Order Center - Problems

    No, you're quite right, of course. If I knew the first thing about PHP I would have a go myself - it can't be that difficult.

 

 
Page 1 of 6 123 ... LastLast

Similar Threads

  1. PDF Order Center help.
    By drgr33n in forum All Other Contributions/Addons
    Replies: 1
    Last Post: 6 Oct 2010, 11:07 AM
  2. PDF Order Center
    By cshellca in forum All Other Contributions/Addons
    Replies: 0
    Last Post: 22 Aug 2010, 06:45 PM
  3. pdf order center
    By tavikki in forum All Other Contributions/Addons
    Replies: 2
    Last Post: 23 Nov 2008, 07:36 PM
  4. PDF Order Center
    By londoner1988 in forum All Other Contributions/Addons
    Replies: 0
    Last Post: 6 Mar 2008, 09:38 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR