Optional Shipping Insurance Module [Support Thread]

[janellez]

I'm with the others. I installed the latest version on 1.3.7 and can't see it showing up on my front end. I see it in in Order Total and think I have all the settings correct but am not sure why I don't see it in checkout.

Also, pardon my ignorance, but I've read the info on making insurance mandatory but for the life of me, I can't figure out which line to replace. Can you please let me know what the line was (what the text was) before the replacement?

Thanks!

Janelle

[mcqueeneycoins]

I'm having the same problem--I've installed the module and all of the options show up on the admin side, but nothing appears on the site checkout pages--anyone have any suggestions?

[mvstudio]

Hello!
Anybody????
Is there a way for this module to detect when shipping is free and not charge insurance? it makes no sense if I'm offering free shipping but insurance is still charged.... anyone has any idea? any script that would do just that??

Thank you!

[Jeff_Mash]

This module doesn't seem to be working with Linkpoint API. Whenever I checkout using the shipping insurance, the card is declined and we get the following error:

Result:
(
[r_csp] =>
[r_time] =>
[r_ref] =>
[r_error] => SGS-020003: Invalid XML
[r_ordernum] =>
[r_message] =>
[r_code] =>
[r_tdate] =>
[r_score] =>
[r_authresponse] =>
[r_approved] =>
[r_avs] =>
)

Has anyone else gotten this to work with Linkpoint API? It works great with PayPal and Check/Money Order, but we need it to work with the Linkpoint in order to accept credit cards.

[Jeff_Mash]

Actually, I just found my answer! In the language file, I had edited the display and added some hidden HTML to make the text red in color. That apparently was the issue. When I removed it, everything worked fine.

[DivaVocals]

I tried installing version 3.10 and it works fine. v3.13 won't work for me with Zen Cart v1.3.8.

Thanks for the mod!!!

I had exactly the same experience: Installed v3.13 (without table and SQL) and was able to select options normally in admin>modules>order total but no Shipping Insurance information of any kind at checkout. I removed v3.13 and replaced with version 3.10 and all is well. I, too, an running a fresh install of Zen 1.3.8a.

Thanks motherthemother for the tip!

Just wanted to add my three cents to this thread.. Neither versions 3.13 or 3.15 work at all with a fresh install of Zen 1.3.8a. The checkbox to add the optional insurance does not appear in step 2 of the the checkout. I uninstalled and replaced with v 3.10. It's working perfect.. checkbox shows in step 2 as expected..

Is it possible that the issue might be related to the fact that the option in the admin settings "Offer Shipping Insurance?" is missing in versions 3.13 or 3.15..

[numinix]

Hello!
Anybody????
Is there a way for this module to detect when shipping is free and not charge insurance? it makes no sense if I'm offering free shipping but insurance is still charged.... anyone has any idea? any script that would do just that??

Thank you!

It is supposed to remove the cost of free shipping items from the order_total and base the insurance on the remainder. Perhaps set your first table rate to 0:0.

[TopHat]

I didn't know on my host that when I upgraded to the newest ZenCart with Fantasico that all my work would be overwritten- including the insurance option I had installed with the insurance module. So I had to install the module again, but this time I downloaded the newest one- it didn't work correctly for me.

So I downloaded Version: 3.10 and installed and it works like a charm! Allowing buyer to tick a box if they want insurance and in the settings I have it set to USPS rates and it puts the correct amount in according to the total amount in their shopping cart.

Hope this helps other struggling with offering insurance on their shipments to customers.

http://www.tophatjewelry.com/boutique/
Cindy

[mvstudio]

It is supposed to remove the cost of free shipping items from the order_total and base the insurance on the remainder. Perhaps set your first table rate to 0:0.

Thank you, that's what is doing right now, but I would like it to remove the insurance costs completely when shipping is free, is that possible?

Thank you in advance.

[numinix]

Before the process even begins you could add a check to see if shipping is free and if so...

$this->enabled = false; 

It's a good idea so I'll add it sometime in the future.