Testimonial Manager Support Thread

[clydejones]

i got a wierd problem. here is a screen print

http://www.romanshowersonline.co.uk/...creenprint.gif

if i refresh this goes away. any ideas?

From the screen shot I really can't tell what the problem is.

Can you explain a bit more and/or provide a URL.

[kitcorsa]

to small testimonials and a huge non resizing side box.

[clydejones]

to small testimonials and a huge non resizing side box.

The only thing I could find that might be causing the problem is this bit of stray MS Word styling information.

<p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt"><span lang="EN-GB">

which is found in the Brita Filter Tap testimonial.

[kitcorsa]

cheers fella i deleted that now thank you

[clydejones]

cheers fella i deleted that now thank you

glad it got sorted.

[rwoody]

Clyde, I'm having the oddest problem - I've upgraded a site from 1.3.7 to 1.3.8a and the testimonial manager was installed. All worked with the old version except for the Testimonial Add page - the template is blank... So I went and grabbed your latest release and did an upgrade - page is still blank as if there is an error in the template_default; however I've uploaded fresh files with the same result.

I've doubled checked and all files are there... any clues what might cause this and what I might look for? The db is updated and all is working perfect, except the ability to add a new testimonial.

The site link is here

Ruth

[rwoody]

Sorry... the system hung and posted this twice.

[clydejones]

Clyde, I'm having the oddest problem - I've upgraded a site from 1.3.7 to 1.3.8a and the testimonial manager was installed. All worked with the old version except for the Testimonial Add page - the template is blank... So I went and grabbed your latest release and did an upgrade - page is still blank as if there is an error in the template_default; however I've uploaded fresh files with the same result.

I've doubled checked and all files are there... any clues what might cause this and what I might look for? The db is updated and all is working perfect, except the ability to add a new testimonial.

The site link is here

Ruth

Try this:

Unzip the file and upload the entire includes folder to your server.

Attachment 4384

[rwoody]

I found the problem... I went back once again and checked each and every file... somehow I had an extra function file sitting in the extra_functions folder. Soon as I removed that .. voilla!! The blank page changed and all is perfect!

Thanks Clyde - Looks like you are as bad as me and don't know when to sleep!! Thanks a bunch for being there!!!

Ruth

[clydejones]

I found the problem... I went back once again and checked each and every file... somehow I had an extra function file sitting in the extra_functions folder. Soon as I removed that .. voilla!! The blank page changed and all is perfect!

Thanks Clyde - Looks like you are as bad as me and don't know when to sleep!! Thanks a bunch for being there!!!

Ruth

Flad you got it sorted.

I was watching the Olympics.