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  1. #31
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: Can't log into admin

    You are most welcome ... thanks for letting us know that this worked for you in resetting the Admin password ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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  2. #32
    Join Date
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    Default Re: Can't log into admin

    Quote Originally Posted by Ajeh View Post
    You are most welcome ... thanks for letting us know that this worked for you in resetting the Admin password ...
    Thank YOU, Ajeh. You have helped me numerous times in the past and this is yet another such time (even though I didn't post any question, just did a good search).

    One minor clarification: I didn't reset the Admin password (I had it already, along with the Admin email address). What I amazingly forgot was the Admin Username (it wasn't 'Admin' or 'admin'). Funny and frustrating at the same time...

  3. #33
    Join Date
    May 2008
    Location
    Long Beach, CA
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    Default Re: Can't log into admin

    I've done the step to reset it but I still have a blank page in both IE & Firefox. What else could be wrong? I think I'm missing a file. When I first installed zen cart I used to have 97 files and today when I logged in to phpmyadmin I had 95, after I ran the reset codes I have 96, What file could I be missing?

  4. #34
    Join Date
    Aug 2008
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    2
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    Default Re: Can't log into admin

    how do I determine my admin username. I signed up today but it won't allow me to log into my admin area. says wrong admin username or password. I know the password is correct

  5. #35
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: Can't log into admin

    If you look at the post #2 of this thread ... I have it spelled out for you how to rebuild the admin table of your database so that you can then login and reset your password ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
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  6. #36
    Join Date
    Aug 2008
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    Default Re: Can't log into admin

    so how do I get to phpmyadmin...

  7. #37
    Join Date
    Sep 2003
    Location
    Ohio
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    6

    Default Re: Can't log into admin

    phpMyAdmin should be in the Control Panel for your domain ...

    If you cannot locate this, you will want to contact your hosting site for additional help with your server and utilizing this application ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  8. #38
    Join Date
    May 2008
    Location
    Long Beach, CA
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    0

    Default Re: Can't log into admin

    This is what it appears after I run the first step,


    DROP TABLE IF EXISTS admin;# MySQL returned an empty result set (i.e. zero rows).
    CREATE TABLE admin(
    admin_id int( 11 ) NOT NULL AUTO_INCREMENT ,
    admin_name varchar( 32 ) NOT NULL default '',
    admin_email varchar( 96 ) NOT NULL default '',
    admin_pass varchar( 40 ) NOT NULL default '',
    admin_level tinyint( 1 ) NOT NULL default '1',
    PRIMARY KEY ( admin_id ) ,
    KEY idx_admin_name_zen( admin_name )
    ) TYPE = MYISAM ;# MySQL returned an empty result set (i.e. zero rows).

    and when I run the second step this is what I get,

    Error

    SQL query:

    NSERT INTO admin VALUES ( 1, 'Admin', 'admin@localhost', '351683ea4e19efe34874b501fdbf9792:9b', 1 )

    MySQL said: Documentation
    #1064 - You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'NSERT INTO admin VALUES (1, 'Admin', 'admin@localhost', '351683ea4e19efe34874b50' at line 1

    What should I do???

  9. #39
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Can't log into admin

    Looks like you missed the I on the word INSERT ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  10. #40
    Join Date
    Aug 2008
    Posts
    12
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    Default Re: Can't log into admin

    I can not login too

    When I use right user name and password it refreshs login page instead of proceeding admin-index page. If -either- password or username is wrong it gives "You entered the wrong username or password." warning message.

    My solution is : If I am using Firefox, if there are multiple tabs or not, all firefox windows must be closed down.. Reopen fresh firefox window and try again to access, that time it enters admin area. OR, if it fails to enter in firefox, I do open another internet explorer window from there I am able to access. What could be causing it I don't know but something regarding the way browser's handling of zen cart/php codes. Or maybe something new, trojan (even my multiple trojan cleaners can not detect) or else causing failed access attempt

    I hope this may help some of you.

 

 
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