Reward Points Module for ZC v13x

[Boogy]

Thanks for this, everything is working great accept for 1 thing. I have "Adjust Reward Points for Sales/Specials" set up so that you will earn points based on whatever the sale price is, not the regular price. This is confirmed when you click on an item. For example, if a product is on sale for $17.00, marked down from $20.00 it shows in red text that you will earn 170 points. This part is working correctly. However, on Step 2 of the check-out page it shows that you will earn 200 points. I also have "Allow Redeem of Reward Points on Order Total or Subtotal" set to subtotal, so that you won't earn points on S$H fees.

Am I missing another setting that needs to be fixed?

[lilshopofsecrets]

I have set a up a group called Wholesale and these customers will always receive a 10% discount. I also want them to earn rewards along with everyone else.. but when I am logged in as a Wholesale customer and try a test purchase I am earning the rewards points correctly but my 10% discount is nowhere to be seen. Is it not possible to get the discount and earn points at the same time?

[beadfaery]

I have set a up a group called Wholesale and these customers will always receive a 10% discount. I also want them to earn rewards along with everyone else.. but when I am logged in as a Wholesale customer and try a test purchase I am earning the rewards points correctly but my 10% discount is nowhere to be seen. Is it not possible to get the discount and earn points at the same time?

When you've tested it, have you gone all the way through the process (ie completed checkout)?

[lilshopofsecrets]

When you've tested it, have you gone all the way through the process (ie completed checkout)?

Yes I have gone all the way through. I have tried it both redeeming points and not redeeming points and both ways my 10% discount never showed up. It seems as though this mod just cancels out the group discounts.

[beadfaery]

Yes I have gone all the way through. I have tried it both redeeming points and not redeeming points and both ways my 10% discount never showed up. It seems as though this mod just cancels out the group discounts.

Hmmmmmm? I tested it with mine as soon as I saw your question and it worked fine for me??
Sorry....no help, but at least we've established it's not the mod.
I'm sure when Andrew's here, he'll be able to solve it

[hem]

Yes I have gone all the way through. I have tried it both redeeming points and not redeeming points and both ways my 10% discount never showed up. It seems as though this mod just cancels out the group discounts.

The mod does not change any of the pricing in an order so I'm afraid your discount issue lies elsewhere.

[lilshopofsecrets]

Yes I have gone all the way through. I have tried it both redeeming points and not redeeming points and both ways my 10% discount never showed up. It seems as though this mod just cancels out the group discounts.

This issue has been fixed, it was an error on my part (duh!). But, now that I have my discount showing up the points are not adding up correctly. Customers who are getting the 10% discount are getting too many points because the points are being calculated by the sub-total minus points being redeemed. It needs to go one step deeper and remove the 10% discount prior to awarding points. I have not tested tax, coupons, gift certificates, etc yet. I have tried changing the sort order of the order total modules but it doesn't make a difference. Here is an example:

Sub-Total: $32.81
Group Discount: -$3.28
Value of Redeemed Reward Points: -$2.00
United Parcel Service (Ground): $9.27
Total: $36.80
Reward Points earned: 31

I have it set to calculate from the sub-total and the points rounding 0.5 (default) so this customer should be earning 28 points rather than 31. It is only a few points difference but over time or on large orders this can really add up. Any suggestions? Thanks a bunch!

[fairylite]

I currently have my rewards points set up so that for every 1,000 points that my customers accumulate, they can redeem it for $10. However, when they accumulate more than 1,000 (say, 1500), they are able to redeem it for $15, which is not what I want.

My question is, how can I change it so that they can only redeem for $10 at a time? If they have 1500 points, could I possibly move 500 points to pending, so that they can redeem the 1,000 and then move the 500 back into earned points?

Also, will I be notified if the customers redeem their credit?

[hem]

I currently have my rewards points set up so that for every 1,000 points that my customers accumulate, they can redeem it for $10. However, when they accumulate more than 1,000 (say, 1500), they are able to redeem it for $15, which is not what I want.

My question is, how can I change it so that they can only redeem for $10 at a time? If they have 1500 points, could I possibly move 500 points to pending, so that they can redeem the 1,000 and then move the 500 back into earned points?

Also, will I be notified if the customers redeem their credit?

Can't do it right now but I will add it to the wishlist.

[hem]

This issue has been fixed, it was an error on my part (duh!). But, now that I have my discount showing up the points are not adding up correctly. Customers who are getting the 10% discount are getting too many points because the points are being calculated by the sub-total minus points being redeemed. It needs to go one step deeper and remove the 10% discount prior to awarding points. I have not tested tax, coupons, gift certificates, etc yet. I have tried changing the sort order of the order total modules but it doesn't make a difference. Here is an example:

Sub-Total: $32.81
Group Discount: -$3.28
Value of Redeemed Reward Points: -$2.00
United Parcel Service (Ground): $9.27
Total: $36.80
Reward Points earned: 31

I have it set to calculate from the sub-total and the points rounding 0.5 (default) so this customer should be earning 28 points rather than 31. It is only a few points difference but over time or on large orders this can really add up. Any suggestions? Thanks a bunch!

Right now the mod just handles the subtotal (or total) and negates the redeemed points- no other discounts are considered (or GV for that matter). The short term workaround here would be to drop the number of points rewarded by that group by 10%- This should give you the result you are looking for.